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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,544 reviews
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas did a great job installing my appliances but what I appreciate most is they were kind and they smiled. It helped me feel more comfortable with having 2 strange men in my house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do it yourself; it's easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very simple and easy task. If you have time, you can do it yourself, so it can be an unnecessary waste.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They forgot to level my range the first time but came back and got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our new gas range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and delivery men did a wonderful job installing our range and were polite a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Best Buy's installation team they were on time, clean, professional and did an amazing fast job at installing all of our appliances making the whole process so easy and pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very nice job. They handled the range with care and respected my home, during the installation. I would certainly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, and easy. They were a pleasure and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed were professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a wonderful job making sure that the customer knows when the installers will arrive. The installers were professional and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best, most helpful installers. Had 2 separate interactions with 4 team members and they were all patient and knowledgeable. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was sent to install my new stove/oven were wonderful. They were so careful and diligent in their work. I wish I could have that crew all the time!

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    inexperienced delivery men only.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the installers greatly. I had to show them how to change the Gas Line. He was going to try to leave without installing it. the anti tip device that we are forced to allow the installation was useless. I was told that they were not allowed to drill into the floor where it was needed. He screwed it into the base board where it was useless as it could not reach the range. He wasn't going to do that until I reminded him I was forced to approve it. He didn't level the stove once it was installed. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were good and resolved an issue that could have derailed the installation. Great job and expedient service. Courteous and gave updates to their ETA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer added a shut off valve that he said I needed and charged me $160.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many things installed by Best Buy and have yet to be disappointed. The two men today were friendly, informative, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, on time, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the installers, they did it quick and was on time. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy and convenient for Best Buy to remove our old stove and install our new one, highly recommend the service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were truly professionals! They were knowledgeable and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team that is sent are friendly, knowledgeable, courteous and efficient. The men that came to my home were great. My next appliance purchase will be from Best Buy because of the delivery team.

    I would recommend this to a friend