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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,544 reviews
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick and efficient within the designated timeframe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, the guy was super helpful and nice. No problem and would absolutely have them install again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was smooth - installers knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really informative and nice guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very patient and thorough. He explained general uses and instructed us to run the stove to get it properly set up. He was wonderfully helpful and full of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable. My range was installed and working in a very short period of time. Each gentleman had his role and executed it efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Amanda gas stove and I'm very happy with it. I buy from Best Buy because they have the best deals and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed it well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and everything was connected properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had Best Buy install 3 separate kitchen appliance at 3 different times and they have been excellent every time. They call as promised and arrived on the early side of the delivery window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the installers did a good job. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job and would always pay for the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work by geek squad! They really made the process super easy and literally was in and out of my home in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys and helpful setting up the oven and microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good communication, efficient delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was great communication, we were informed quickly of delivery time, and received a phone call when an earlier delivery time was possible. Delivery people were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation of gas range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and knowledgeable technicians, efficient installation, tested the seal of the gas line to the oven before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, knowledgeable, and professional installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is easy to work with and they stand behind what they do. I asked them to come out and change something, and they quickly responded. I’ve only had good experiences with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong, unprofessional installation, not up to code

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my gas range installed. They did the following mistakes: - Forgot to install the back bracket (they did it after I check the manual and demanded they install it. It was in the box they had outside, hence if I would not notice, I would be having a missing part) - They DID NOT install an anti-flip bracket -> Safety Issue - During installation, they did not install a safety valve, did not followed the manufactured recommended way to plug the gas range. Even I fold them they it is not up to code, they just said it is ok, but it not.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and friendly staff. Installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lee was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee, from Geek Squad installation did an amazing job. He was very friendly and worked very efficiently. He answered any and all of my questions and was very polite the entire time he was here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Nick! I appreciate the COVID protocols followed during delivery. I am pleased Best Buy cares about employees and customers well-being!

    I would recommend this to a friend