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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3541 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,541 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. The installers were very professsional. They both wore mash , very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid commercial range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my range!! The crew that installed it was awesome. Very careful and meticulous like they took pride in their work. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional grade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionals. Wish all businesses had professionals like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What we waited for. Easy to operate, great to see.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren’t able to disconnect the old connection. I had to have my own contractor install the stove

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    tools to help install stove, I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never seen these tools so I have to assume the guys that installed my stove had them and didnt leave them with me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong, unprofessional installation, not up to code

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my gas range installed. They did the following mistakes: - Forgot to install the back bracket (they did it after I check the manual and demanded they install it. It was in the box they had outside, hence if I would not notice, I would be having a missing part) - They DID NOT install an anti-flip bracket -> Safety Issue - During installation, they did not install a safety valve, did not followed the manufactured recommended way to plug the gas range. Even I fold them they it is not up to code, they just said it is ok, but it not.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy guy's service is good and install the gas range is good. It will be better if they can elevate the range hight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like the fourth time i have Best Buy come out and install an appliance. Best choice ever. They are quick, test everything out for you and show you how to utilize it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drop Off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically had a drop off as we needed to have work done to the gas line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed it well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and everything was connected properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of range installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was seamless and efficient. Previous installations unfortunately caused damage to my home. This installer knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and and respectful. Asked many times for me to inspect to make sure it was exactly how I wanted it. Save the back ache and have this done by professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know i needed this but the installer let me know and when they arrived they let me know they had it in their truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient delivery - keotcsafe social distancing &

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the delivery and installation. Different than all of my other installations because of the virus. The best was done, given the guidelines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the installers did a good job. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services had to change the gas line and did so within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person in charge of doing the installation was very nice and informative on my doubts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a nice job and there were no issues with delivery and installation. The entire process was smooth and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2022 Christmas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service guys were knowledgeable on setting up and installing my new stove.

    I would recommend this to a friend
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