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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,544 reviews
  • Rated 5 out of 5 stars

    These guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew their stuff, gave me tips on the stuff they delivered even if they didn’t install it. Were clean with their boots and just overall nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and professional. They also delivered the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were professional and did an excellent installation. I would recommend this team for any installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the guys new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional quick and clean installation. Help me find somebody to relocate my gas line for cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somewhat satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove was installed as expected. I did have scratches on the griddle which I’ve never even used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has good installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who removed and then replaced my new stove were professional and wonderful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti-tip hardware was not installed or left with me. I called the store and they made an appointment for a crew to come out ti install the anti-tip hardware installed. When the crew got to my house, but they did not have the anti-tip hardware. The crew told me they would advise the store to have them provide the anti-tip hardware. I have not heard anything from the store about getting the anti-tip hardware installed. I don't feel it is right for me to have to buy the anti-tip hardware after paying for the oven.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team worked fast and made sure to explain everything. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr terry ryan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived On time after their call. They were organized had their work organized and were neat and clean. They were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and were very professional and personable. In addition to getting the job done, they answered my questions and were very friendly and courteous.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Costly install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas stove delivered, but the guys claimed the hose couplings wouldn't fit the gas pipe and pipe would need to be changed. Had a gas plumber come next day, he said nothing wrong with coupling and installed stove. Rescheduled the install next Saturday. No show, no contact. Rescheduled for Wed. morning and took off work. They reviewed install and were gone in 20 minutes. Out my time and cost of gas plumber.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor communication between store and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range needed to be converted to propane and a team was sent out to do the propane conversion and install that were not trained for the conversion. I had to wait an additional 10 days to get the correct team to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not hesitate when Best Buy sales representative ask if I needed installation for my gas range! I immediately answered yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a dented and we bought it for a great price. We really like the steam cleaning oven feature/. The installation was fast and professional very nice installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great! I was contacted from start to finish regarding the install time and the installers were helpful in explaining the initial setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and friendly service. The delivery team showed up on time and were in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad could not initially install range because there was no gas line shut off. They returned and promptly installed once we secured a plumber to install shut off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff. Gas hookup was the wrong size so I had a plumber fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the gas range ourselves. Delivery was on time and all products were issue-free.

    I would recommend this to a friend