Customer Ratings & Reviews

Great Service, Pleasant and accommodating!!!!!!!!!!

Great stove. Easy to clean and easy to operate. All controls easy To reach. Installer did a good job

Great service, was totally worth it. The value vs. renting my own truck and hauling myself was an overwhelming YES!

Leave it to the experts to install and they’ll be quick and do the job just right!

The team that installed our gas range was fantastic. They even raised the range to better fit with our counters!

Always trust the professional installers from Best Buy. They do the job right and are very knowledgeable.

They guys were great and even moved our old stove to our garage. We did a trash pick up for it instead of the $25 removal fee.

Very friendly installation team. Thorough and informative.

Quick setup, easy to do, installers were professional

Installers were amazing! On time, professional and experienced.

I highly recommend letting Best Buy install away yourproducts. Their staff is always extremely,friendly, fast and professional!

Great easy service. Professional service. Smooth fast dropoff. Ontime per schedule.

I never saw these tools as they were used by the installers. They took the tools with them, so I can't judge their quality.

Installers were on time and very knowledgeable about the installation. Recommend specific suggestions that were very helpful.

I was not happy with the installation of my new gas range. The installer did not inspect to see if there was any gas leak after connecting it. They seemed to be in a rush to finish without making sure the gas range was properly installed and functional. It turned out the gas range had a defective front door and I had to call Best Buy to request a replacement an hour after the installer left my house. I wish Best Buy would train these independent contractors that they hire to do these installations so they are more familiar with each unit Best Buy sells.

They were smart people installing my items they did a great job and didnt maje a mess and very kind and helpful with my concerns

Ring doorbell was installed, but it does not ring inside my home. I bought a hardwire battery Ring Doorbell. I am not able to reach customer service to troubleshoot, disappointing.

They called about the ETA. They were very professional and cleaned everything behind them.

Very happy with the service and installation. They were professional and on time

I have had several appliances installed from Best Buy, and this is the first time I've had a less than great experience. The installer left and extra piece to my gas stove and told me it was "probably safe" but that I needed to call a plumber and that they'd for some reason know what they needed to do (they didn't, but figured it out). Also, a little pet peeve, my stove had been plugged in hidden inside a cabinet, and when they plugged the new one in, they plugged it in on top the counters where the cord showed. I was happy with previous installations by Best Buy, but this one was disappointing.