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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,539 reviews
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend letting Best Buy install away yourproducts. Their staff is always extremely,friendly, fast and professional!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor communication between store and Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range needed to be converted to propane and a team was sent out to do the propane conversion and install that were not trained for the conversion. I had to wait an additional 10 days to get the correct team to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courtious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad could not initially install range because there was no gas line shut off. They returned and promptly installed once we secured a plumber to install shut off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ring Doorbell purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell was installed, but it does not ring inside my home. I bought a hardwire battery Ring Doorbell. I am not able to reach customer service to troubleshoot, disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and very knowledgeable about the installation. Recommend specific suggestions that were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installers!! They were in and out in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quincy and Rob were great with the set up and explaining the use of the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tools gas stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my Total tech membership and delivery guys used tools to hook up stove for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was quick and efficient. The installation men were helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were smart people installing my items they did a great job and didnt maje a mess and very kind and helpful with my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier The stove has an excellent flame and reduced the cooking time by half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing agent was very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeding expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby & Valentino were A++ installers and went beyond expectations to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean job done, and satisfied with the delivery service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, easy to do, installers were professional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gas Range Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the installation of my new gas range. The installer did not inspect to see if there was any gas leak after connecting it. They seemed to be in a rush to finish without making sure the gas range was properly installed and functional. It turned out the gas range had a defective front door and I had to call Best Buy to request a replacement an hour after the installer left my house. I wish Best Buy would train these independent contractors that they hire to do these installations so they are more familiar with each unit Best Buy sells.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys didn’t waste a step! Arrived on time, removed the old range and had the new one installed in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer guys were professional and nice, installed fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for delivery and hookup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick with the hookup and professional as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation by the Best Buy contractor! No issues!

    I would recommend this to a friend
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