Customer Ratings & Reviews

Installers were profesionals , helpful with operation instruction of Range. HIGHLY Recomended.

The installers were not able to install my oven. Their failure was they did not have the correct parts to complete the installation. They did not have anything but the connection hose they brought. They said that I had to go and buy the parts required and then I had to call and set up another date for them to come back to complete the installation or I could complete it myself. I will never buy another item that has to be installed by your people again.

Add the stove installed this past week. Appears to be a solid product the look and the quality feel and ease of control is much superior than my previous stove. And looking forward to experiencing the convection oven a little as well. The grill came pre-used it appeared as they were all stains spots and other debris on it. Sad. I hope Best Buy and GE in a position to send a replacement and contact me about the griddle. Should Best Buy and GE respond I’ll be sure to update this review to reflect a more positive response to keep other potential buyers equally informed so they don’t have the same issue.

Is not adjusted to the right hight of counters. Would like it higher

Delivery went as scheduled and planned. I definitely recommend the Best Buy delivery and setup of any new gas range.

Efficient and did not cause stress or damage when they did the job.

The two installers were very professional and polite. They were able to finish the installation quickly despite not having enough kitchen space to move around.

High quality part for new gas stove superior to ones sold at major hardware stores, installers were excellent

Was not properly installed Had a gas leak and called gas company No reimbursement

I LOVE MY NEW OVEN, AND I LIKE ALL THE THINGS THAT YOU CAN DO.

The installation was super fast and very professional. They were in and out in about 15 minutes. Very friendly, detailed and explained every process.

If I could, I was give No Stars or Negative Stars for the guys sent out to deliver and install my purchased oven. Not happy with the service. There was no service. I had to call another company to install my oven purchased from Best Buy. The delivery people Best Buy sent out did not install my oven. The contractor I called to complete the incomplete job by the delivery people Best Buy sent out, stated he was perplexed as to why the guys Best Buy sent out couldn’t hook up the oven. It was such an easy job. Were they lazy or they just didn’t know how to hook the hose to the valve? I replied, “I’m quite perplexed myself.”

The two men who delivered and installed my range were very efficient and professional. They took great care of my new home and wood floors.

Delivery personnel, Michael and Victor were beyond outstanding. Professional and courteous and punctual

They know what they have to do and hauled our old range to our basement.

my installers insured i had all the parts that i needed. it was a floor model and he still made sure it worked properly and all parts were not missing.

The person who's installed my device was very kind and explained very well.

The delivery guys were pleasant and professional. Quick and easy installation.

While the first installer (who also delivered the gas range) was unfortunately unfriendly and incompetent, with the help of Best Buy’s call center and the second installation team, our new gas range was finally installed properly and commissioned. Since most “appliance stores” (such as Best Buy) utilize a “third party” for delivery and installation, this may be the weakest link in their supply chain particularly if you are converting from an electric appliance to a gas appliance. So pls. pay special attention to this.

Good service at an excellent price. No issues so far.