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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,540 reviews
  • Rated 5 out of 5 stars

    New Samsung stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Best Buy install my new appliance. Fast & easy. The guys were great & did a wonderful job on the install. Took the trash back with them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing a gas range is not rocket science. However, it has to be done carefully to check for gas leaks. The technicians did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great nice and followed Covid Protocol and they respected your home and your new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional treated my product like it was there own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation - had all the parts, installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    range installment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was fast and very secure, they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and due to my gas valve being an odd size, had the correct gas line with them allowing them to finish the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tech support pricing and installation was very easy. Great customer service. Love my new appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation for gas range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new stove and ask for professional installation due to the safety requirement because of gas pipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST GET

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing, very informative on why professional installation was required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast service. Delivery and installation within the promise time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those who like to bake.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old stove was over 20 years old, so I am loving this new range. Love the look and features. Beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Guys

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where great that installed the gas range. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my kitchen product..its been a pleasure shopping with Best buy great customer service

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Feels Like Extortion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went ok, but when they pulled the old stove they said they coudn't use the old (original) gas valve (which worked fine). Wouldn't you know they happened to have a valve they would install for $80 extra.. (for a $10 valve)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good some confusion when they arrived but quickly worked it out and installed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers for our oven did a great job, very friendly and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    Team was nice, but damaged my countertop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was nice enough, followed COVID-19 precautions. They weren't detail oriented enough to level the stove properly before sliding into cabinet space, leaving huge scrapes on my granite countertops. They are hidden under the lip of my new stove, but this should have never happened. Not what I expect for professional installation. They also did not install the anti-tip bracket, forcing me to have to reinstall the stove myself for the safety of my children.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has a truck and could have picked it up. However it was worth the extra money to have it delivered to our door and installed. No fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation, Quality crew.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, these guys were awesome. They were very knowledgeable and careful when installing our new range.

    I would recommend this to a friend
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