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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,538 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2022 GE PROFILE - 5.6 CU. SQ. FT. SLIDE-IN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove was installed 7 days after purchase by extremely careful installers, one highly experienced, the other - although newer to the job, but worked with the same high standards. Both were careful, professional, helpful and installed my stove with expertise and ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the crew that installed is not honest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my appliances them claimed i did not have a shut off valve. the also said they could give me someone to install the valve. i have the insurance with center point and had them take a look and the valve was there. it felt like a con

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery men , very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installers were very polite and informative. I have no complaints. They even allowed me enough free time to clean the floor from under the old stove before installing the new one. They respected the property and were very pleasant. Since the oven has been working, I assume they knew what they were doing. I was pleased that they took Covid precautions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installer was fast and good. Very reasonable price than other companies offering.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    very good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very professional and neat. got the job done quickly and explained everything to me in detail

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 3 out of 5 stars

    Inform customer of possible additional costs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold the range and I paid to have it installed. They schedule a delivery date, come and refuse to connect. Same as my dishwasher that replaced, older home needs to done by a plumber. They wanting to leave the new range with me, and the old one. I said no they took the new one back. I call a plumber to disconnect and put new gasoline in. He breaks my ovens gas connection trying to disconnect, now I have a broken oven. 2 weeks later Best Buy installs oven!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item easy to install. No problem at all I recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    New gas range install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed our gas range were prompt, very thorough, and made sure all burners and oven were working perfectly. All packaging materials were removed also. Always reliable service by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Stove Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome, very accommodating and friendly and the installation went smoothly and they cleaned up and took everything with them and left my place immaculate. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range was installed very efficiently and well done. Thanks to Alex and team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Gas Range was installed with no problems, the Best Buy Delivery was with Installation, and everything was done properly and up to code, A new gas line was also installed. I was given a quick course on how to operate the range, it works great and I don't smell any gas, so I would assume that the Install was don't properly. Thanks For doing such a good and clean job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Gas Ranger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was so humble and has professional manners. So accurate to install the gas range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    oven installatoin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were timely, neat and tidy, They did a fabulous job

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new gas range. This has the two oven option which we love. Wasn't sold on it at the store, but at home works like a charm. We have used it many times separate oven temperatures separate times and works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a phenomenal experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day of a arrival we received a phone call when they were about to arrive. We were surprised to see four workers show up all of them were very friendly and knowledgeable. They were very respectful of the home. They showed us how to use some of the features on the range. The service was quick and friendly. They removed all boxes and cleaned up any mess that was made while setting up. Best delivery and installation service I have ever experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have an installer return, in order to install the non-tip bracket on our stove. When it was initially delivered, the bracket wasn't with the packaging. They arrived, earlier than they had said, but were sure to call, to confirm that this would be alright. They performed the install quickly, quietly and cleaned up afterwards. They were very polite and nice to talk to. A good team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two ranges were damaged and sent back. The third time Was the charm. The install went well and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my gas range were great. They were fast, friendly and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was install without any issues great service offered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very careful in handling our new slide in range. They made sure all the parts were there and inspected them for flaws. They used the in place oven tipping preventer which stuck out a little further than the one provided with the oven. It prevented the range from sliding back as far as possible. However there was already some restriction due to the way the gas line was originally installed. In any case it worked out as upon getting an additional piece of granite installed behind the unit it looks nice but just sticks out a little from the base cabinets.

    I would recommend this to a friend
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