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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,540 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas installation is worth service to receive. Convinient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with the excellent and professional job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, expedient, careful and professional. Left things in place and intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, make sure everything is right, usually quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did a great job. They were in and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Courteous all good I highly recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and personable while they were doing the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part of the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed quickly. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a quick job and thanks for the great customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not easy to get in touch. Not sure when they can come sometimes they don’t respond in time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a fridge dishwasher microwave and stove for our brand new house so This was the first stove ever installed, the only way the gas line could have been damaged. A couple days After the installation my wife started complaining of a headache and she thought she could smell gas, and It only seemed to get stronger so while I was on a hunting trip, she thankfully trusted her intuition and called the gas company… they came out and said the line was cracked and confirmed the leak. He tagged it and said to contact Best Buy again to fix it. No one was available for two weeks and once they finally did come they asked to use the Windex & said the stove needed to be replaced (even though it was brand new) well we had already been A month without a stove and could not wait another two weeks so I hired a company, who came the following day and fixed the cracked gas line in the wall. The stove was fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hooked up the gas line when they deliver.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly. That doesnt always happen with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION WENT PERFECTLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO ISSUES AT ALL, INSTALLATION WAS GREAT, CLEAN EFFICIENT, ALL WENT WELL

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOVE WASN'T LEVEL ON INSTALLATION NEEDS ADJUSTMENTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly ,showed experience and completed the job fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Installers were great. We had no issues with this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and professional. They were on time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldnt install it and had rules about the installation that they didnt share with me until they arrived. I ended up doing it my self. A complete waste of money. I will never buy an appliance from Best Buy again.

    No, I would not recommend this to a friend
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