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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3545 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,545 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the dyer were quickly and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived within the window and the installation was fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The required parts did not arrive with product, but it was installed the next day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and quick installation.. need to cleanup mess after the installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetent or Untrained Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the installer did not leave me a message or text me with an ETA before he arrived. I called customer service earlier in the morning to get an ETA and he said the installer will call me. I asked him to adjust the height to match the counter height. He said it is the highest it can go. After he left, I checked the wheel setting and it was at the lowest point and I was able to raise it a half an inch to match the counter height. Lastly he did not push the oven all the way in and left a 2 inch gap in the back. He claimed that the gas valve was sticking out the wall and was in the way. When I checked, it was the new gas line that was in the way and was not tucked underneath the well in the back of the oven. I had to reroute the flexible gas line to be tucked under the stove and pushed the range up against the wall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Safety

    Rated 1 out of 5 stars

    Don't know what they are doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer took the anti tip bracket already installed and failed to install a new one so I now have a safety hazard where the stove will tip over if I pull out the rack with food on it. I have tried twice to fix this and still no bracket. I would give a zero stars!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family Chef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this when they came out to set the stove up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice, and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. No issues. Guys arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabio’s fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabio made short work of this job in very tight spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. On time delivery and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation crew was fantastic, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were the friendliest and most professional men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery and setup team was great, thank you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install can have issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas pipe on my old stove was out from the wall about 4 inches. The new oven has no space for this, so I had to pay another $50 and wait 5 days for a plumber to redo the gas pipe and install, which was supposed to be free. All they did was deliver it. Be careful with such issues. Oh, they also came 3 hours late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - Great service! All went well! A-Ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the best and the beat buy delivery guys are top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it installed and mess cleaned up in 15 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing on time and very curtiouse. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installers not careful. Wallpaper damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a hurry to get on with other deliveries. Had to return to switch doors. Messy

    No, I would not recommend this to a friend