Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,540 reviews
  • Cons mentioned:
    Safety

    Rated 1 out of 5 stars

    Don't know what they are doing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer took the anti tip bracket already installed and failed to install a new one so I now have a safety hazard where the stove will tip over if I pull out the rack with food on it. I have tried twice to fix this and still no bracket. I would give a zero stars!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get all new supplies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old stove and I just decided to get a new range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and cleaned up their mess when done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service...ever...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove #1 was installed and only worked for a day and of course it's the week before Thanksgiving. Called Best Buy in a panic to have stove replaced. Was promised delivery, received robocalls and emails for deliveries on several different days but, long story short, stove #2 didn't show for a week and a half! Lied to about days and times, hung up on multiple times when trying to get information. When stove #2 finally came guys didn't know they were to install and take stove #1. Our plumber wound up installing our stove but come to find that stove #1 had incorrect size supply line, amongst other things. Went to store to make them aware of how horrible this whole ordeal had been since when trying to call anyone, we were either transferred all over or hung up on. We were promised that someone higher up the chain would contact us. 2 weeks later, no call...thinking our business isn't values so much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the LG double oven range install was quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and neat install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and neat service that helped me out was tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy Installation and easy to use. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20 min

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation took about 20 (from professionals). excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and quick installation.. need to cleanup mess after the installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The required parts did not arrive with product, but it was installed the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the dyer were quickly and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived within the window and the installation was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Chef

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this when they came out to set the stove up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have an ideas what you will do call the pros like I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. No issues. Guys arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice, and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. On time delivery and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabio’s fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabio made short work of this job in very tight spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation crew was fantastic, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery and setup team was great, thank you!

    I would recommend this to a friend
Sponsored