Customer Ratings & Reviews
- SKU:
- 5246602
Customer reviews
Rating 4.2 out of 5 stars with 3545 reviews
(3,545 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible service from April 6 install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed the range on the 6th and marked it as complete. Very unprofessional. They also kept the gas connection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waiting for my fifth range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first four ranges were dented, and the installers put a big scratch in my floor and ruined one of my cabinets in the house I just built.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Dec 17, still haven’t arrived. Got the bill.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay Far Away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party contractors with no Customer Service skills whatsoever and give you different information on what you need.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible, use your own team.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse experience ever! They damage the oven and didn’t even have the right flexible hose so was w/o oven another 10 days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hate waiting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for installation and the delivery drivers had a problem. They had to come back another day.
No, I would not recommend this to a friendRated 1 out of 5 stars
I had to hire an independent installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The boys were too proud to do the installation, i suspect they minimised me due to the way they talked to me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. Installers left gas range in the middle of the kitchen because it was defected. Wouldn’t get a replacement for 3 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Never install it or put together. Plus left the old stove.i paid some else to do what best buy was to do. Never again
No, I would not recommend this to a friendRated 1 out of 5 stars
Not guaranteed installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were not able to connect the gas line and I was asked to get local plumber to install which costed me extra $160.00.
No, I would not recommend this to a friendRated 1 out of 5 stars
No stove installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were suppose install my oven they didn't they left it in the middle if my kitchen we had to hire another company to install very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
great range, installers broke my sprinkler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.highly suggest to supervise installers, with my husband watching they snapped our sprinkler head at edge of driveway by truck
No, I would not recommend this to a friendRated 1 out of 5 stars
Unprofessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor and unprofessional service. Delivery men shout and yell at you. Never recommend any major appliance from Best Buy!
No, I would not recommend this to a friendRated 1 out of 5 stars
Refused to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id paid extra to have it installed, but they refused to install after showing my receipt.
No, I would not recommend this to a friendRated 1 out of 5 stars
Range installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. People who came to deliver and install my range was not good. Bad communication.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven did not heat up and after getting a whole new stove we realized the installer did not do it properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Need to be more detailed in what is satisfactory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not install the oven for me because my kitchen walls were too "flimsy". Will make me think twice about asking Best Buy to install for me
No, I would not recommend this to a friendRated 1 out of 5 stars
Install kit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No install. Yet. Item not available STILL can’t rate what you don’t have..
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that brought the range in said they couldn't install. I had to pay another person to come do it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service took of to three weeks before the installers came for the original appointment.
No, I would not recommend this to a friend