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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,540 reviews
  • Rated 1 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys couldn't install it because they could not see the gas turn off valve but it took me 1minute to find it and do the install myself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came for the install were very disrespectful and did not complete the tasks that were promised by the sellers in store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install people said I needed a different fitting then what my plumber had recently installed. They did not install. Another waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service downplayed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged me for the installation but no one came to install the unit. I had to do it myself and I didn’t get my refund. It’s a loot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the range im a gasman dont trust others with that product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a poor job left enough of a mess that we canceled our order for a range and frige

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To Make a long story short. They were almost 6 hours late. If you value your time then do not use them. Not worth the headaches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recomend this product. Onenof the onobs broke in the first 3 months. The products is madenof cheap materials.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad instillation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left without checking if everything worked Didnt show my elderly aunt how to use it Burner didn’t work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installers didn’t know what they were doing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range was moving and the installers didn’t install it properly and left my place without properly unwrapping the gas range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not done. Case manager said I should get refund back but have not received anything till date

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a group of men subcontracted to install the gas stove. They were not nearly and left a gas leak that pseg had to come back to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend bad service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service do not recommend. In the store you get one thing and the delivery people give you something totally different

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever with best buy…………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy - worst appliance store to buy anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled on me once again!!!! This is ay least the sixth time i wasted my time and missed work!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service - never purchasing anything from Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stove poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy items and the installation. Knobs on the stove awful and cheap. Would never recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor expertise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer couldn't install the oven until my wife showed him how to do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation of Gas Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not been installed this item is not complete. 6 days without a functioning gas range!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They werent able to install my stove. Unprepared .

    No, I would not recommend this to a friend
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