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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3540 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,540 reviews
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy I had to pay stove installers $140.00 for gas connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible third party company. I’ve already left a detailed review so I won’t do it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience, Don’t buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one showed and they did not even informed that they are not coming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this item reps did not install our stove

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived but unable to help. We had to pay for outside services

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not knowledgeable or properly equipped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tje Geeks didn't bring or know what was needed, I sent them home and did it myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They stripped my shut off valve.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stripped my shut off valve. I had to hire a plumber to replace valve and instal gas range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for range installation and wasn’t installed. Installed range ourselves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG slide in gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside finish chips very easily. By no means what I expected fir the price I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy. installation was never done on my stove i ordered and took off work twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer customer service is absolutely terrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren’t even able to turn the gas line off. I had to turn it off for them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like the stove at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the stove at all, viewing it online and in person was not the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not secure to wall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told must have installed to wall brackets but I do not see that having been done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INSTALLED A STOVE THAT DOES NOT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have Best Buy install anything for you! The stove did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong size fitting refused to install. Had to get someone else to install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days/4 failed dates. Still waiting. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gas line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used as wrong size...used my existing line..returned back to best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cafe Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered early November. Delivery cancelled twice. FAIL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend Best Buy Installation service and would suggest you avoid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not buy anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased anything to review. Do not know why I received this email.

    No, I would not recommend this to a friend
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