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Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,544 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered our gas range called to let us know when they would arrive and did so on time. They patiently answered all my questions and were fast and efficient. I will definitely use Best Buys home delivery again on future purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you team for the speedy and efficient installation. They removed my old stove in a blink and installed the new one in a very clean cut way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well minus the service I got, now that was horrible from the time I ordered it, when they delivered it and had to get a plumber when they came. People please have any of your items measured first so you won't have to do the back/forth which was a complete nightmare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quick and easy. Abcdefghijklmnopqrstu.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were kind, professional and quick with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well the guys knew what they were doing. They were professional and worked quickly to install the stove correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 4 out of 5 stars

    Gas range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Heats well and heat evenly. Good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and they game on schedule but I found it odd that the company was not tracking the installation occurred. They called and emailed to schedule an installation appointment after it was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people arrived on time and were done in 30 minutes. My new oven works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    On-time and done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and completed the installation in very little time. I would recommend the installation service. I should add, I believe the installs are done by subcontractors, not by Best Buy, which is fine with mew as long as the subcontractors do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractor who installed our gas range washer and dryer did a great job. He was very professional polite and courteous. Everything worked great he made sure we were satisfied before he had a sign the paperwork. He cleaned up everything and took all the paper packaging boxes away with him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must for the just in case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s always that one bolt that you cannot take off or put on, these installers will make sure it is done the right way!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy install the gas stove I bought - they did a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy girl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. These guys were knowledgeable and very helpful. They did a wonderful job. I am a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth purchasing the installation package. They were great and really knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers came on time fast installation 15 mins in and out very knowledgable of the stove and showed me how to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    had to come back but okay now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smelled gas after guys left, but they came right back next day and placed in a new pipe, so all is good and oven works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Late delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 4-8 pm delivery window given to me. I got it delivered around 10:40 pm. It would have been nice to get a call to say that the original truck had broken down. I called Best Buy after 8:00 and they told me they would still try to delivery that night. I had given up until I got a call at 10:20 pm asking if I still was ok getting it delivered that night. I was glad to get it and the delivery guys were nice and told me they had finished their deliveries and were ask to help out and they did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas installation itself is very easy to do so there's not much to say there. They barely said a word the entire time they were here but it took several failed appointments to get to this point. The first few times they came, they kept insisting my range was electric and I needed a 220V outlet, which was categorically false and caused months of delay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and knowledgeable about converting my electric range setup to my new gas range. Great customer service and completed the job quickly. I would definitely request their service again.

    I would recommend this to a friend