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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,538 reviews
  • Rated 5 out of 5 stars

    Very professional team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and got right to work. The install was done really quick. Liked the demonstration and information that was given after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered our gas range called to let us know when they would arrive and did so on time. They patiently answered all my questions and were fast and efficient. I will definitely use Best Buys home delivery again on future purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around. The guys were so quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt. Clean. Personal explained what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy install the gas stove I bought - they did a fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Love our stove.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice stove. Love the adjustable gas heat. Also the middle griddle iron is great for making pancakes and eggs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team were on time, provided great service and the product worked great from the start

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who made all the installations was awesome so helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    On-time and done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and completed the installation in very little time. I would recommend the installation service. I should add, I believe the installs are done by subcontractors, not by Best Buy, which is fine with mew as long as the subcontractors do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Delivery Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very professional, and the installation was quick and the guys were gentlemen. They removed the old stove and hauled away with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This father-son team was great, so very helpful and extremely courteous. They even helped move my old stove to the curb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractor who installed our gas range washer and dryer did a great job. He was very professional polite and courteous. Everything worked great he made sure we were satisfied before he had a sign the paperwork. He cleaned up everything and took all the paper packaging boxes away with him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas installation itself is very easy to do so there's not much to say there. They barely said a word the entire time they were here but it took several failed appointments to get to this point. The first few times they came, they kept insisting my range was electric and I needed a 220V outlet, which was categorically false and caused months of delay.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Best Choice & Features!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burners heat pots of water quickly. The double oven with air fryer is amazing and all other added features. The best pick ever!! I can go on and on!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new stove install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a little nervous when the gas line is involved but the guys doing the installation were very thorough and even took the time to show me how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, and the install was relative smooth...

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were top-knotched! They were friendly, quick, efficient. Kudos to BB for hiring good installers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and knowledgeable about converting my electric range setup to my new gas range. Great customer service and completed the job quickly. I would definitely request their service again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    had to come back but okay now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smelled gas after guys left, but they came right back next day and placed in a new pipe, so all is good and oven works great.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! Very professional and courteous. They knew what they were doing, knowledgeable and careful.

    I would recommend this to a friend
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