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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,544 reviews
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend the professional installation and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well the installers were great guys I love the looks of the stove easy to operate still learning some about it I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what these even did since we didn't install the range ourselves, but the stove is working perfectly, so I'd say they did their job for the install correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived within the scheduled window, took out the old range, put in the new one, tested it and demonstrated some key functions. All was done in about half an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooooooooooooooood

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were fast and thorough and cleaned up too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and polite. They wouldn't leave until they were absolutely sure everything worked and I was happy. I noticed something after they left the condo, and they came back up willingly and fixed it with no complaint. I am 100% satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Getting the best men for the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who did the second install were actually knowledgeable and did a complete job. The first set of men, did everything wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 2 out of 5 stars

    Make sure to keep an eye on installers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only getting a second star because of the amazing assistant manager at our local store - here's the run down. - Installation appeared to go well, I continue to work from home - Several hours later, my spouse comes home and tells me she smells gas (which I didn't smell because it built up over time) - We get the runaround with the (subcontractor) installers and Best Buy. - Gas company does emergency shut off after asking if a child installed the stove because there was a 50% gas leak - Assistant manager is most senior person in the store and she calls Corporate's help line. Help line offers $50 for a grossly incompetent and dangerous install that could have killed me. - Assistant and GM worked out another work around for much more appropriate compensation. TL;DR this is going to be done by a subcontractor - beware of incompetent or dangerous mistakes that corporate will try to ignore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    install oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought our stove, removed the old one, and installed the new one. They were very good, friendly, took all the packing items off and away with them and answered the few questions we had. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very professional install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was efficient, quick, and professional! The installers were careful and cleaned everything up when done. A very professional install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my Best Buy install for my new range was great. They were quick and efficient but also took the time to make sure that everything was leveled and working correctly. They took care to not damage my hardwood floors as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation of our new stove, removal of the old one and haul away service. The two servicemen very thorough in their work and the job was completed in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on point! In, out, friendly, what more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    very nice range

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range was everything I expected. I 'll buy more products from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Technicians arrived on time and were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    main

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent and quick good job they were careful took the other stove and put outside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew that installed the range was quick and made sure to stick with all safety protocols. They made sure they were gentle with the install of the new range with no dings or damage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous delivery personnel unboxed, installed, and tested our new range. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase. I really like the tiny back burner for rice, sauteing, etc. without scorching. The large center burner for a grill pan is also a nice feature.

    I would recommend this to a friend