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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,544 reviews
  • Rated 5 out of 5 stars

    Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase. I really like the tiny back burner for rice, sauteing, etc. without scorching. The large center burner for a grill pan is also a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome gas install experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery gents who installed the gas line and connected our range were thorough and professional. They were on time, courteous, and accomplished the task quickly and correctly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Helpful Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were very courteous, knowledgeable and efficient. They made sure I knew what was going on at all times and that I received all the manuals after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were very nice, experienced, on-time and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers great, Best Buy not so much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers pointed out a defect in the stove and actually got on the phone with Best Buy for resolution. The Best Buy rep offered to send the replacement part, but made no promises. A replacement part arrived, but was the wrong part. Almost impossible to get anyone who will make it right. I regret accepting delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Gas Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time andc installation and removal of Gas Stove went smoothly. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was very thorough setting up, testing and placing my new range without incident. They also performed a proper installation of a 90 degree elbow for the gas line connection, top notch installation crew, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation did not take long and new stove was up and running in a day!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Msmack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on point didn’t take very long they tested it before they left explained how to start out using the features on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cooking with Gas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan and Jaime were very knowledgeable of the stove and installation, they were good in their cleanup, they did things in a way I could be pleased with. Thank you Alan and Jaime.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Install new Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install of new range went very well. However due to the gas line there was no way to get the new range in up against the wall. But the old range did not have any issue there. So I wonder what’s the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my gas range! It works great, it is easy to use. It looks sleek and is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out great. Just a few minor glitches. Problems were solved easily.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed the old stove and replaced with the new stove in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job bringing it in and installing it and i was very pleased ty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love our new stove from Best Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the stove so far, service and install went smoothly and we enjoy cooking on it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    On time professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate when a repair person arrives when scheduled and is ready to work. This installation was done very quickly and very professionally. The installer was very courteous and explained what was required as he performed the work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with my install! Very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New stove

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the installation guys.they were very professional in installing our new stove.only took a half an hour and then explained how to use. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and got right to work. The install was done really quick. Liked the demonstration and information that was given after the install.

    I would recommend this to a friend