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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,544 reviews
  • Rated 5 out of 5 stars

    Stove only, no microwave installation will be done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new stove and microwave and paid to have both installed. The delivery/installers/old appliance removers (Geek Squad) will only install and remove your stove. They did an excellent job, were knowledgeable and efficient. However they ONLY do stoves, another installer/old appliance removers (Geek Squad member) will need to come and install your microwave. Be absolutely sure that they (Best Buy) make the correct appointment for each of you appliance installations. It took three appointments over a period of three + weeks to get the right (Geek Squad) installer out to install our microwave. Which once they got it out of the box they determined it to have been damaged in shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done well. Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional delivery and install. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys installed new fridge and explained functionality quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove installers set up our new stove. They were polite, efficient, and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installer. Efficient and thorough. On time delivery and reviewed Range operations. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last guys were awsome very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my stove and dishwasher and Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with stove not fully functioning. I called and it was replaced within 5 days! No hassles. Love Best Buy! Installation folks were great and fast; They left no trash and answered all my questions about operation of the appliances. Positively the best buying expierence I've had to include the hassle-free replacement of the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Simple and clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and the range went in without a hitch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with installment professional fast efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oven installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job installing my new oven.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen that delivered and installed my gas range were efficient and thorough. Had the job done and removed my old range in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The stove install went great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. The delivery and installation men were very nice and professional. They arrived on time and installed the stove quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was easy and smooth nothing to worry about

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and makes you feel good. They really go out of their way to make you feel at home. It’s always uncomfortable when someone you don’t know is in your home but not with these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable and polite installers did a great job of installing our new stove.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job removing my older unit and installing the new range. Has worked like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they delivery men delivered out appliance we did not need them to install as my husband can do. I'm sure with the knowledge our delivery guys had it would have been a flawless installation.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of my stove. They tested all to make sure it was working properly, i.e. burners, oven, timer. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent and efficient. Knowledgeable installers

    I would recommend this to a friend