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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,538 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tabge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very good, knowledgeable and imformative

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems during installation. The tech was knowledgeable and installation went smoothly. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert Instillation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable and highly efficient installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast install......................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thorough and great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did great and handled everything with care. They switched out the gas line which was required. It’s working great.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    OK- Installers only do the minimum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers removed the old stove but had difficulty removing the old gas tube from the house line. End up installing the new unit with the old tube. I had to return the new one for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered this to my mom's house were very friendly. They installed it within a timely manner and answered all the questions we had. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Beat Best Buy Installations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy knows what they are doing with appliances and installation. They are my “go to” for any appliance purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gas stove

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my gas stove were great

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    GasRangeInstall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas range installation was quick and efficient. The technician was polite an obviously qualified.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prop professional and thoughtful delivery guys. Stove is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't install the range the young men did and I have no issues with my range. Works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third party installers I was not happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some issues witht he install. They left the old anti tip bracket in place which the foot of the range did not fit under so the range stuck out 6" from the cabinet. They did not leave the bracket that came with the range so after several calls and trips to best buy to fix the issue they sent me a bracket and then scheduled a install. Make sure to check things before the installers leave as they are a third party and try to rush things. Best buy get your stuff together and have your company do the installs stop outsourcing. We put our trust in you but the third party doesnt care about you or us they just wanna do a half A** job and get paid!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came over on time as promised. They were quick and efficient. No damage to the appliance nor our new haredwood floors! Super service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher installs can be tricky depending on your cabinets. Installer knew what to do to make it work and work well. Clearance for hardware etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lead installer and driver was great and knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done well. Care was taken by the team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my gas stove took care of my flooring and installed the range properly. Removed and hauled away the old stove. On time and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnected old stove replaced gas line and put in the new stove. Gave them five stars even though they didn't lower the stove to be level with the counter. I forgot to tell them to do that. Thought they would explain the controls but after they pushed buttons randomly until the found the one for the time I figured I could figure it out on my own. They did show me all the burn.ers worked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    But you scratched it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job my wife said. They were super nice, super efficient, and checked to make sure it was working before they left. When I got home I asked if she'd used the oven/range AT ALL. She said, "No, not at all. Why?" Pretty sure the 2" scratch that I was able to MOSTLY buff out wasn't there from the factory. And if it was the installers would've noticed it and probably needed to take it back and bring me a new one a different day. Since we'd had it in my house for 6 hours already I couldn't prove we didn't do it so I kept it and buffed it. But, as far as labor is concerned they were on the mark wouldn't gotten 5 stars except for the scratch.

    I would recommend this to a friend
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