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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,544 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was quick and did a great job. They were on time and installed the stove perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed accessory to complete Samsung bundle great price great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like a catheter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quite easy, but it's still something better left to the pros. Gas line went in and the guys were helpful to inform me of expectations and how to dos in case I have to ever pull out and remove/reconnect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazingly professional, polite, pleasant and very quick about their work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed with care. The delivery team was quick and friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best delivery service I’ve experienced thus far...but when the service men attempted to disconnect my gas range they claimed the gas valve was corroded. I finally got someone out here from the gas company and they explained, it was not corroded at all. The gas company disconnected the existing gas line and helped installed the new range (thank goodness I had Best Buy leave it in my garage). Nonetheless, Best Buy returned my install fee propmptly....I would recommend their delivery and install service. This go around just wasn’t that impressionable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed without any issues. Easily fitted the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys the came to help install were cool and nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very good job they were in and out

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 2 out of 5 stars

    Gas leak but friendly delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave two stars is the guys were friendly and got it put in without damage. They did leave and I smelled gas. I questioned myself for two days on this and finally pulled the range out and sprayed with a mix of soap and water. Sprayed gas at connection to wall and at the range. It was bubbling like crazy at the range. I loosened just a hair and retightened it and the leak was gone. Would reccoment with reservations if you would notice the smell and able to fix if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are extremely knowledgeable about the product and the installation process for the stove. They provided thorough explanations and demonstrated how to operate the stove with precision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Samsung Gas Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went well. Those attachment parts should have come free but it was sold separately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy was very nice. Professional and courteous. He made shire we know how to operate everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't actually hook up anything.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually was told due to the age of my lines that they couldn't unhook or install, overall I'm not mad about it. The team came to my house and explained how to unhook and hook up the new lines. Very informative and was a simple job for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came earlier than expected (they called ahead to make sure it was OK) and were fast and professional during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The guys where quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the oven where quick and professional. They even swept the floor before installing the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my gas stove. Installation was fast and I was ready to use my new stove within 30 minutes after it was delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was courteous, knowledgeable, and completed the installation in a timely manner. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation team was prompt, efficient, an friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up crew was professional, friendly, efficient and fast!

    I would recommend this to a friend