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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,544 reviews
  • Rated 3 out of 5 stars

    Need better installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not know what they were doing. They were trying to loosen an area that should not have been Then, they told me that I needed to hire a contractor to finish installing. All of this was happening on Christmas Eve and I needed the stove to make Christmas dinner for my 4 kids. Thankfully, I was able to get someone from the gas company to come that same day. They finished installing the stove in 8 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. It took 3 times to finally get the oven, but when it was delivered the installation was on time and great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome customer service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install wet super safe, very professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They disconnected the old stove and took it out of the house. Installed the new stove and gave a quick how to on some basic things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was quick and clean installing the appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough for a higher review. Also best buy did not add in the propane change out lugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value-Added Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good service if all the parts are ready and provided at the time of installation. Extra cost may be needed if the size of the gas valve is not compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good install of the gas range. Installer was careful with my gas lines.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was perfect. Installers were professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. Drivers carried the appliance in and had it connected in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    nice professional guys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the stove did a great job and were very pleasant while doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient installation and haul away. Very professional and friendly technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They knocked it out of the park

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Warlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in took care of the hookup fast and easily very happy with the professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guys were great...especially considering that the 1st range I ordered was LOST by Best Buy and I went 3 weeks with no cooking apparatus. The store didn't tell me that the installers can't install a slide in as the top of said slide in rests on the counter tops (in my case granite) and that the granite could break...and they don't / can't do it due to the liability. That was annoying as I should have been told by the sales rep. Anyhow, we got it in and it looks great and the guys were super nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, efficient and respectable following guidelines.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, works great. Would recommend and use again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job installing the oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earl and D did a great job installing the oven. We love it. they showed us how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Friendly and knowledgeable installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer had no problems installing the gas stove. Checked all burners and electronics and leveled the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Consider installation and informative.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were the very best. They were very careful and informative.

    I would recommend this to a friend