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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,544 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product had no problem with it. Highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas range and range hood installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good except they did not leave the user manual for the gas range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very well and they did it quickly with out any problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team Fast Know what they are doing Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Gas range install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and efficient with install. Also moved the old one out for small pre determined fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were professional, quick and did a great job fitting the gas range into a tight space. It’s very important to make sure that the appliance you order will fit into the space available. They also took away the old range which eliminated my worry of disposing it. In addition, the installers were neat and cleaned up expertly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of Best Buy Installation service; guys delivered on time, we’re professional, and did a top notch job adjusting the feet of the range so it’s 100% level on our crooked warehouse loft floor. Have used Best Buy’s installation services three times over the past year and never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, fast and cleaned up after themselves. Great installation experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge seems a lot cooler around the back areas of the upper shelf. Water bottles left there for a week freezes. Had it for almost 2 years now and that is the only issue I have so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did an excellent job installing my Samsung gas range. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joliet has great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two different sets of installers coming to hook up a gas stove. The first two gentlemen were unable to install the stove properly because we needed to have a new shut off valve installed right behind the stove so they just left the stove. Within the week we had a plumber install the new shut off valve line and Best Buy scheduled the second installation visit and pick up of our old stove within two days. Would definitely use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serve its purpose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, only thing is I wish the self cleaning would clean a lit tile better. I barely use the oven, so I don’t know why it won’t clean better. Other than that it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was quick and cover 9 safe. Removed boxes and old product

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    New stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation. The technicians were courteous and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the Customer Service girl was not helpful in the store in Onalaska. Next day I ordered online with a customer service person that was so helpful, she went up and beyond. The couple that installed the stove were the best ever. Very efficient and so polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to install the gas stove. Works well with my appliance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mommas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with hooking up my stove and freezer good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my products work great no complaints I am happy thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation of my gas range. No issues to report

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range was installed with no issues at all. The guys who came out to do the task were great.

    I would recommend this to a friend