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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,538 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas oven install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and made sure oven worked correctly

    I would recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they were able to get it all hooked up instead of me doing it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    company came in and installed my gas range with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys were speedy neat friendly and knowledgeable. A pleasure to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the new oven range did a great job and we helpful in answering my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was professionally serviced, not damaged or mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed without hiccup. Works great and not something I would trust myself with...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys. They did their work very carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation for my commercial range works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase, delivery and installation process was a top notch job. They stayed in touch with me to see if I was satisfied. Kudos to Best Buy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick knowledgeable and very pleasant service done.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Delivery with gas hookup is about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked installer to level oven, installer claimed it was level, showed installer it wasn't level, installer blamed it on the floor which does have a dip but wasn't much of an issue as my husband came home and leveled it in less than 10 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went perfect. No issues at all. Guy knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. They were very careful and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, removed old stove, installed new stove. Could not have been better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gas stove.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gas stove Wil definitely will let friends know about best buy service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my range went well. the Service Men were courteous and detailed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst "install" service I have encountered! So surprised and so so disappointed with Best Buy. Have used them for many years but will rethink with the next appliance purchase. Very disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was very professional, timely, knowledgeable and courteous. Our new range had a goodly number of parts and pieces and they fully explained the workings of the range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech Installed Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came out and installed range with no issue. Would recommend service and use again.

    I would recommend this to a friend
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