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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,544 reviews
  • Rated 4 out of 5 stars

    installation item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believed I paid for this item up front. I never saw this item and it was never mentioned to me at the time of delievery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Oven performance

    Rated 5 out of 5 stars

    Good job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the install of the Stove and the guys were courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    the install was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my range was quick and easy. Delivery was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and knowledgeable of the equipment that they were installing! They worked very well together and cleaned up all the packing materials and Debris! They took the time to level the units and demonstrate the operation of each unit after it was installed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item along with my stove and it works absolutely great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Team was great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did my gas range install and delivery was great. They were on time in the last snow storm and they were careful and cleaned up. I wish these two individuals had delivered my other appliances, excellent job by this team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Nice...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up seemed easy for the installer for this product...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we just got this range about on month . it is early to judge about that correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service professionals

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my oven were very professional and polite. They only took minutes to bring it in and set it up. They took great care not to damage anything or track anything into the house. Very courteous. I would recommend this service to anyone who purchases an oven from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Delivery with gas hookup is about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked installer to level oven, installer claimed it was level, showed installer it wasn't level, installer blamed it on the floor which does have a dip but wasn't much of an issue as my husband came home and leveled it in less than 10 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job on the install, quick and easy with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    profesial installation everything works as promised

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman who installed the stove were very careful and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldnt change out the stove due to the older style attachment, needed a professional plumber to come out. Understand the logic and the guys were nice, but it would've been nice to have that verified prior to waiting for the appointment and getting midway through

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average at Best (Buy)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range arrived damaged. I was told the Geek Squad would deliver, but it didn't take long to see these guys were either not the GS, or needed a lot more practice. Nothing glaringly wrong, and they were pleasant and respectful, but the handling was dubious and I had to supply the pipe dope for hookup. My biggest issue was the Covid protocols. They wore masks, albeit under the nose for one guy, no distancing (we tried), and zero cleanup with wipes or disinfectants.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stove review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new stove. I have only one complaint! I paid over $1,700.00 for my new stove and it did not come with an instruction book. I would like one so I know what my stove will do and how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install - up and running in no time...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, fast and done right. Showed up on time and made quick work of the install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buena

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La apague y prendi I horno ya no funciono , no se que paso

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oven install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. They were careful to not knock floor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    no hasssle delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and finished in 20 minutes. They were very pleasant to deal with

    I would recommend this to a friend