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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,538 reviews
  • Rated 5 out of 5 stars

    Personal delivery guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, the delivery guys were very nice and took their time from unloading the item, bring it in the house , hooking it up and making sure it was running right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys are pretty fast in installing and great works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gas range installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was ready to install the range when he arrived at my house. I was excited to receive the product after being out of stock for over a month. He apologized for the wait and quickly installed the gas range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient, and knowledgable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! The installation of my new gas range went quickly, even when they ran into a problem. The installers knew what they were doing and they dealt with the issue on getting the range to fit back as far as possible with creative thinking. I wish I was able to request this particular team for my next installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time. Packaging was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Courteous and proficient throughout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation of our stove. The delivery team called before the window to confirm they were on the way. We had an early am window. They were at my house ontime. Clean and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary Tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians must carry steel pipe wrenches for better disconnect/connect gas lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt, friendly and professional. They cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome. Clean. On time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great making my purchase from Best Buy and the associate helped schedule and setup the installation. The landlord let the installer in. I came home from work and there was the new range. Positioned perfectly and leveled. The area was left clean. My landlord didn’t have to wait around all day. Nice work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITEM WORKS GOOD, VERY SATISFIED WITH MY PURCHASE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the speed of installation. However, I noticed after the installers left that the corner of the stove was dented in. I don't know if it was from installation, as it could have come from the warehouse this way. Either way, Best Buy/Geek Squad delivered a new stove within a few weeks. Couldn't ask for more!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Range installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job and fast. Late in arrival. Didn’t verify all aspects of range worked. Our oven lights didn’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional installation stove functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great and made quick work of the install and testing of our new oven.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad then good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the original delivery people wouldn't hook up the slide in stove. Told them to cancel and refund I would do it. Couldn't get the old hose off so called Best Buy to reschedule. wanted to charge me a ridiculous amount when the original cost was only $20. They finally worked it out for the original $20 price. install scheduled 3 days later took 10 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people are very gentle and kind. They stayed until we tested every function. They also taught us how to use. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They installed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed this , I had no issues with it......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation, poor installer interaction.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my gas range was good, but the installers were some what anti-social. Would not want them here again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing range and i love having 2 ovens to cook at different temperatures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Breezy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick & professional. Perfect.

    I would recommend this to a friend