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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3538 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,538 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, prompt delivery and installation. Service members were friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove Insulation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was professional ,very careful & even took their shoes off as to not get my floor dirty. Great job!

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Delivered, yes. Correctly, not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. The delivery guys pretty much dropped the stove in place, connected it and said SEE YA. Didn't ensure it was level.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 1 out of 5 stars

    Install note for propane users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was under the impression that this was a full install but it was no were close. I ordered the range online with install. They dropped off the range damage and set up for natural gas. When placing the range the did so that my wife didn't not the damage. The corner of the range was hit so hard that it wouldn't fit into the cut out of my previous range, which was the small make and model just a different year. They also just left me the hose to connect the LP line with out teflon tape. Need less to say it required a lot of work to make my range work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficient Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who came out to finally install our gas range were great. They were friendly and super efficient. love having TotalTech!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic install kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple attachments, but you must follow instructions. The Best Buy installers were not familiar with the GE kit and had a hard time. They even installed it backwards at first, so that the dryer sat back 1 and a half inches from the front. We swapped it back to the correct positon after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job quick and prompt left no mess and hauled away old stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great deal, great costumer service...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation….surroundings were protected during install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas range installer were knowledgeable. Installation was nicely done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly and efficient. Setup was relatively quick they cleaned everything up when they finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tori

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While installing the stove they found a gas leak underneath the floor in my kitchen. I was able to get it fixed while they were in home. I am thankful I had them come in to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak highly enough of Dan's and Mike's professionalism and efficiency when installing my new stove. Very fine, polite young men.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early in the morning the deliver & install in couple of minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly.. but wrong bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who came to my home were great and worked efficiently to install my new range. However they realized that somehow they had he wrong bracket, so my range is now not properly secured.. and could be potentially dangerous. They left the wrong bracket and suggested I go get the proper one and secure the range.. but that’s why I paid for installation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First time having appliance installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually glad I paid for this service, just because it's my first time buying an appliance of my own. Although I could of probably have done it myself, it gave me peace of mind having a professional install it. The two young men who delivered it were pretty nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into a little problem, but everything was all clear the next day. I love my stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed and hauled were amazing. We have actually had them out when we had a refrigerator delivered. They were extremely polite and professional. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation crew are second to none. They show up on time, do their job efficiently and correctly, clean up when they are finished, and clearly explain how to operate your new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough about the delivery/install team. They were careful, knowledgeable and when the gas hose I was sold had the wrong coupling, which could have cost me a plumbing bill, these guys got me the right size cable and completed the install. Super in my book.

    I would recommend this to a friend
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