Customer Ratings & Reviews

Install was just OK. Was going fine until the installer scratched our new hardwood floor pushing the stove in place. Installer denied it at first until confronted. Best Buy helped make it right and the floor was repaired. I just suggest a little more honestly for the installer.

The installation for our new stove was installed professionally and efficiently by Best Buy. The installers were very courteous and helpful in putting in a new gas hose connection, hauling away the old stove, and replacing it with our new stove.

On time and was actually able to track my install. Professional, flawless install.

Two gentleman showed up to do the install pulled out the old oven installed new gas line installed new oven very professional cleaned up area very well would definitely recommend

The two installers were on time and installed our gas range quickly and cleaned up all the packaging. They were very professional.

Comes with installation. Feel good abot the product.

Although I love Best Buy's Merchandise, They Have to be Careful of The Installers? Are They Certified/Trained to Install Gas Lines.... It Seemed as if they Where Contracted by Outside Workers. Check With Store Before They Deliver Or And Install Your GAS Range/Stove.

The delivery / install team was fantastic. Alex especially, was a real pleasure to watch work. He and his partner were quick, efficient, professional and super nice guys too.

My very expensive gas stove had problems! Called Geek Squad and they replaced it! Bravo Geek Squad! The boys were efficient and reinstalled the new one!

The installation crew was quick, efficient, and knowlegable. They arrived on time and cleaned up when they were done.

After a couple weeks I started smelling gas. I got the run around a bit with Best Buy about whether it was the product or the installation. Staff was nice but unsure how to proceed. I was told they would replace the stove just in case. Something about there being no warranty on installation so they weren’t sure how to get someone to check the gas line. Then the next day I had a service appt. so service after the fact was pretty good. But I was told the guys - they use outside contractors- installed using the wrong connector. He showed me the different parts and what they should have used. He told me I was lucky and that the house could have blown up. Wow! And I had to pay for that. I hope those first installers were fired but I still haven’t heard anything back about the incident.

The men who installed my stove were wonderful. They knew what they were doing and were careful. The hose didn't fit my gas line and they were willing to wait for me to pick up an adapter at the neighborhood hardware store. Their service was wonderful.

The delivery team did an amazing job. They did great installing.

The gentlemen that installed our new Samsung Range we’re awesome !! They were very professional and made sure that were knew how to operate the range before they left.

I watched this process carefully and checked that they used dish soap to make sure it wasn’t leaking gas

Ran into a little problem, but everything was all clear the next day. I love my stove

Installation was a breeze. The techs were very knowledgeable and respectful. In and out within 20 minutes.

Great service from the Best Buy installers. Polite, courteous and did a great job installing my gas range!

Delivery was right on time, with a call to let me know they were on their way. Installers were fast, helpful, couteous and efficient.

Everything went perfect with install looks very nice in black