Customer Ratings & Reviews

The people who delivered and set up the over were wonderful.

Normally no cost for installation, but with a gas range, they have to turn off gas, then turn gas back on for installation. $19.99 is not bad for that. Plus, I had no choice when gas range is installed.

The best buy employee's did a good job installing the stove. Explained to me how to work it. Set up the block and took the packaging with them along with the stove.

The guys from Best Buy were very professional and helped out with the installation

I was disappointed that the appliance installer did not take the old stove outside as we asked. They just took off instead of stating they could not. One oven rack was left in the lower oven drawer that should have been removed.

The day before the service date, I received a call to confirm the appointment. I asked for a 30 minutes heads up call before the service team arrives to my place and I was told they always do it. At the day of service, I received a call that "we will be there in 10 minutes". I told them the property is empty and I need 20 minutes to be there. They told me its Ok and I jumped into my car and drove to be on time as much as possible. I got to my place and had to wait there for an hour before the service team arrives because they decided to do another service before they come to my place without letting me know. That I did let them know before hand and I did my best to be on time and they were late late was really annoying.

Just ok service, nothing spectacular about it. Just pretty straightforward service, but cost isn't worth it

 Being able to use my product and having peace of mind, knowing that it will be replaced if I break it

The first crew for hookup was great. They informed us that we needed to get a new gas shutoff. They disconnected the old range and placed the new one in the living room. The second crew was good at installing the range, but they were not so friendly.

Installation by Best Buy not done for my range but Best Buy did reimburse me for charges I paid separately to a plumber.

My appliances arrived as promised. The installers did a wonderful job.

The install team showed up on time. Very courteous and professional.

Great product to hook up my appliances. Guys that installed were very professional

Was surprised that this was not geek squad delivering and installing the range They did a fine job despite saying that an included accessory was not actually included (I had to call geek squad and complain to get the accessory)

THE TWO MEN WERE VERY POLITE ,AND WORKED TOGETHER AS A TEAM .THE APPLIANCES WHERE UNCRATED ALL OUTSIDE AND MOST OF ALL THEY CLEANED UP AFTER THEMSELVES. AND THEY MADE SURE THEY DID NOT SCRATCH THE WALLS ETC. ETC

This allowed the delivery and installation to go smoothly.

Installers did a great job and made all things work.

The delivery folks did a great job removing the old range and installing the new one.

I needed an adapter for the gas hook up and the delivery guy had one already, that must be a common problem. The tech knew what he was doing and I'm glad he did it. I would of had to chase down an adapter

They did their job. They arrived in time. No issues even if they were grumpy.