Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,541 reviews
  • Rated 5 out of 5 stars

    homeowner

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys and helpful setting up the oven and microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range install for gas range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally no cost for installation, but with a gas range, they have to turn off gas, then turn gas back on for installation. $19.99 is not bad for that. Plus, I had no choice when gas range is installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional……………………………………….:..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well built and good looking piece. easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very nice job. They handled the range with care and respected my home, during the installation. I would certainly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and friendly staff. Installation went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and fast.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent careful installation. Took care in how they did it. They were quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the right replacement for the old stove I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Couldnt fully install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't prepared for the install. Gas contractor not finished in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a wonderful job making sure that the customer knows when the installers will arrive. The installers were professional and considerate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could use improvement.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the appliance installer did not take the old stove outside as we asked. They just took off instead of stating they could not. One oven rack was left in the lower oven drawer that should have been removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY WIFE LOVES THE LOW MAINT. SS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO MEN WERE VERY POLITE ,AND WORKED TOGETHER AS A TEAM .THE APPLIANCES WHERE UNCRATED ALL OUTSIDE AND MOST OF ALL THEY CLEANED UP AFTER THEMSELVES. AND THEY MADE SURE THEY DID NOT SCRATCH THE WALLS ETC. ETC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas did a great job installing my appliances but what I appreciate most is they were kind and they smiled. It helped me feel more comfortable with having 2 strange men in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy and convenient for Best Buy to remove our old stove and install our new one, highly recommend the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gas line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an adapter for the gas hook up and the delivery guy had one already, that must be a common problem. The tech knew what he was doing and I'm glad he did it. I would of had to chase down an adapter

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 2 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not install the anti tip bracket or level the stove. When they returned to correct this issue, the technician did not have a bracket. Still waiting 1 month later....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was sent to install my new stove/oven were wonderful. They were so careful and diligent in their work. I wish I could have that crew all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best, most helpful installers. Had 2 separate interactions with 4 team members and they were all patient and knowledgeable. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Divine Service.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfy with the service and installation.

    I would recommend this to a friend
Sponsored