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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3544 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,544 reviews
  • Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job done. Professional installation. Excellent working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    td

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional. They removed the old range and installed the new one at the time they said they would arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Very knowledgeable about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, thorough, and great st explaining the features of the range. Plus they maneuvered through a tight space and didn’t damage anything.

    I would recommend this to a friend
  • Cons mentioned:
    Safety

    Rated 2 out of 5 stars

    Oven leaked after installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team I received was great with the delivery but the oven leaked gas after installation. Turns out it was hand tightened only. Just make sure they test it before they leave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation provided by service men very happy with them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    install not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy would not deliver this item since it was an out of box item. They said I would have to pick it up and it would be installed when my refridgerator was to be installed. The installers refused to install it saying that since I picked it up, it was their policy not to install it, even though I explained to them that I had paid for the install and Best Buy said it would be installed. They had to call their supervisor, who agreed with them. Then they called Best Buy, and they said to install it. All of this taking 45 minutes. Best Buy needs to get their policy changed or hire a different company to deliver and install. Very unsatisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Besy value for a range with it's features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second review for th e range. The installers were courteous and efficient. A much better experience than the installers from Sears when we purchased a refrigerator from Sears.Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installation was a breeze, and they even were willing to use the existing hardware so that we could return the kit for a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by a professional team but I could’ve done myself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They delivered it and we installed it...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should be able to actually install (swap natural gas and propane fittings) and hook up (test) the range not just deliver it. Thanks YouTube for the how to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional and kind. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Damage

    Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers left me with a damaged stove and the installation kit did not fit my gas line. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installation Techs. Removed the old range and installed the new one - with gas hookup - in ease. And they cleaned up the floor where the range sits. Bonus points for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install! Thanks Best Buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great value to have the ability to hire Best Buy and their team to install appliances for you! I wouldn’t have done it any other way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. Just make sure that the gas line is done by professionals. They will stop install because they won’t do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good; did the job with the installation. Thanks for suggesting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the knowledge and professionalism of the installer that delivered and installed our new Samsung gas range - he did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent careful installation. Took care in how they did it. They were quick and friendly.

    I would recommend this to a friend