Customer Ratings & Reviews

Great service very professional……………………………………….:..

This was the right replacement for the old stove I had.

The techs installed my range incorrectly. The range was not level and they did not calibrate the burners. The middle burn, when set on high has a low flame. When I asked for Best Buy techs to come back out, the tech never arrive but told dispatch that I wasn’t home. I have a sec camera that records anyone that comes to my door. There was no video showing anyone at my door. I asked for a refund and they refined me 0 dollars. Never again!!!!

Very happy with install done by Best Buy technician. Showed me exactly what he was doing, did it quickly and answered any questions. Good value, would recommend.

Excellent service provided by Best Buy's Total-Tech team. So glad I purchased from them and not some other store.

Installed as expected. Took all day for the contractor to show up.

The installers were very professional and helpful .

Extremely satisfy with the service and installation.

there is a good 2 inches gap between the range and my wall. I am always afraid of something falling behind the stove. I was told I had to have an anti-tip bracket installed on the stove and I went a long with it. I am not sure if this is the reason why there is a gap but I want to pull the stove out and get rid of it. My husband want to leave it and buy something to take up the gap-that is not the way it's suppose to be so I don't want to do that! Again when asked if I was satisfied with the install I like the men who did the work and I was excited with my new appliances and didn't notice the gap until they left. Be careful and check this is all I can say.

If you didn't pay for this. then the geek squad would leave your gas range. You would then have to install the unit. Well worth the price.

The best delievery and haul away service I have ever seen! They were prompt, efficient and tidy. No mess no fuss service.

The installation team had a little attitude, they didn't want to install the anti-tip device on the stove. They didn't want to be responsible for drilling holes in the wall and floor. I thought that is what i paid for?

great job by these guys. totally professional and knew their job.

This is like the fourth time i have Best Buy come out and install an appliance. Best choice ever. They are quick, test everything out for you and show you how to utilize it!

They did a great job of installation and explaining everything!

The oven preheats very rapidly and the burners ignite rapidly.

Love my range!! The crew that installed it was awesome. Very careful and meticulous like they took pride in their work. Very happy!

Super friendly and and respectful. Asked many times for me to inspect to make sure it was exactly how I wanted it. Save the back ache and have this done by professionals.

Great installation service. They helped me and walked me through how to properly clean and maintain my stove for longer use.

Thanks for the help and your time for helping me out