Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Gas Range Installation (Non-Regulated) service, particularly praising its overall performance, installation speed, and oven performance. However, some customers have reported issues with leveling, compatibility, and safety. A few customers have also mentioned gas leaks and damage during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,541 reviews
  • Rated 5 out of 5 stars

    Required follow up visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased after the follow up visit to level the unit and remove the part from the back. Could have been handled on original installation though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were very friendly and efficent. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and professional. They also delivered the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install my new gas stove, I was optimistic in the ability of the delivery men to know what they were doing since it’s a service that is offered from Best Buy to the consumer. I thought that once they connect the new gas line, the one they make you buy to even have it installed by them; that they would do it properly and check the connections to make sure there are no gas leaks? Low and behold that over the next two days we started to smell gas faintly when we would come into the kitchen and thought that it was just coming from the burners or that it was the smell of the new range settling in? Little did I know that on the 3rd day thank god my mother stopped back at my house to get something for our daughter and the whole house smelled like gas...after and emergency call to our gas company and a sweep of our whole house it was determined that there wasn’t enough pipe dope used at the connection to the main gas line or the stove it’s self. Even the connectors were not tightened fully according to the gas company. Thank god the tech from the gas company was nice enough to fix it for me correctly! I though about asking for my install fee back but it’s not worth the hassle so I’ll mark it up to free delivery and call it even. I’ll trust my installs of this caliber to a certified professional from now on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has good installers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who removed and then replaced my new stove were professional and wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and friendly installation. Showed up right when they said they would. Quickly installed and set up the oven. Worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the stove delivered and installed. The installers were prompt and quickly installed to stove, cleaned up, setthe time and demonstrated other functions. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job! They were on time and it didn't ta him but a few minutes to install it. They were very professional and they took all the trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range was installed on time and they did a great job. Everything was done the way it should and we are very happy with the finished product . Not much else to say but Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly installation team. Thorough and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff. Gas hookup was the wrong size so I had a plumber fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was awesome. They were on time friendly and very courteous. They even took time to explain some of the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my stove all hooked up and properly tested for gas leaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was nice, worked efficiently, and were very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the installation of our gas range. The install folks hooked it up and tested it to ensure it operated properly as well. Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were amazing! On time, professional and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Experts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my oven was fast and efficient. The did give me time to clean up from whee the old oven had been. I was prepared for it. The whole experience was very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to install my stove and dishwasher they were running a little late they called and let me know they would be late so I was not standing around all day waiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somewhat satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove was installed as expected. I did have scratches on the griddle which I’ve never even used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional quick and clean installation. Help me find somebody to relocate my gas line for cheap

    I would recommend this to a friend
Sponsored