Customer Ratings & Reviews
- Model:
- GCST16S1WSS
- SKU:
- 10863216
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Don't Buy From Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the microwave, it's a review of Best Buy. I ordered this microwave, but canceled the order the next day because I was able to repair my old one. I received a cancellation email, but two days later I received another email stating the order could not be canceled. When I checked the order online, it shows that the order was canceled. When I called customer service, they said the order could not be canceled because the microwave already shipped, yet its not supposed to arrive for another three days. Be careful when you order from Best Buy.
I would recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you had some trouble with your order. To discuss this further, please reach out to Best Buy directly, by calling your local store. - Julia@GEAppliances
Find Something Else - Thank Me Later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave 18 months ago. 2 days ago the clock started flickering and the microwave wouldn't work. I called GE Customer Service. They refused to send us a new microwave, but gave us a Certificate to use towards a new one. How can a microwave die after only 18 months?! Next time I'll purchase the extended warranty because I don't have faith the next one will be any better. My suggestion: DO NOT PURCHASE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback. For any concerns, please contact the GE Appliances representative that you've been working with.
Short Lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wanted to share that ours died at the four-year mark and on the month our extended warranty expired. We mainly used for defrosting, and it performed like any standard microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your honest review. If you're still in need of assistance, please reach out to us on any of our GE Appliances social media accounts with your contact information, model and serial numbers, and a screenshot of this review. We look forward to chatting with you soon.
It Died Too Soon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave in store December of 2022, and today, 11/17/24 it died. So, I didn't even get 2 full years out of it, I will not replace it with another GE product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave stopped working so soon. This isn't what we expect to hear and apologize for your inconvenience. We'd like you to stay part of our GE Family and request that before you replace your microwave that you reach out to us via a private message on GE Appliances Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.