Customer Ratings & Reviews
- Model:
- JNM3163DJBB
- SKU:
- 5009810
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Microwave Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks great! It did came with a little bent on the side but nothing crazy! Love the silver
I would recommend this to a friendGE Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has been great. It fit it nicely. A bit difficult to install ourselves but not due to the item. It has all the functions I need and loks great in my kitchen.
I would recommend this to a friendGorgeous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m the type to look at the beauty of an appliance as well as it’s functionality, and this over-the-range microwave is beautiful!! Now I want to replace all of my other appliances...
I would recommend this to a friend- Pros mentioned:Performance
Great replacement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, replaced an old GE over range microwave.
I would recommend this to a friend - Pros mentioned:Size
Over the Range Replacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the bare bones. The size, brand and color was what was needed for a “plug and play” replacement in over the range type. However, nothing is made the way or quality it used to. Now two tabs instead of four tabs on the mounting bracket. Grille vent plate is gone in style to small vents above the door. Smaller turntable plate. Otherwise, it’s working so far.
I would recommend this to a friend Great microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! Purchased two of them! Highly recommend!
I would recommend this to a friendVent expose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Concern about opening at the top of microwave no protection to prevent items from falling in.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The top opening is the microwave's exhaust vent. It is there so heat, steam, and cooking fumes from your cooktop can escape properly. Your comment regarding this is important to us. We will be sure to pass this along to our product design team for review.
They just don’t make things like they used to!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 15 yr. old GE. Not as well made as the old one, somewhat noisier. Functions are basic, maybe we should have spent more for a higher end model? Hope it lasts as long… I put “yes” to recommend for a friend because they didn’t have a maybe and we haven’t had it long enough!
I would recommend this to a friend- Pros mentioned:Performance
I like it it does a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it is better then the Samsung I had that only lasted about a year before it broke
I would recommend this to a friend - Pros mentioned:Performance
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked so far. Bought it since a month and I’m enjoying.
I would recommend this to a friend - Pros mentioned:Price
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a quality microwave. Fit perfectly!
I would recommend this to a friend - Pros mentioned:Price
Good Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, good value for money. Shortcut features.
I would recommend this to a friend - Pros mentioned:Size
My microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It matches my other appliances perfectly!
I would recommend this to a friend Fair microwave for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks good, works great. The cons about this microwave is that the vent is very loud and the light underneath it doesn't illuminate well. They should of added LED lights.
I would recommend this to a friend- Cons mentioned:Control panel
Low-quality touch pad. Poor design of controls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch-pad is clunky. It takes a heavy push to trigger a control. The design of the controls is poor, and the touch-pad had already to show delamination “rings” around the areas that are used most frequently. I don’t recommend this GE microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your review. We know how important it is to have a microwave that meets your needs and expectations. We'll share your experience with our team for future consideration. Thank you for bringing this to our attention. -Kacie@GEAppliances
- Pros mentioned:Performance
My microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best microwave is awesome I love it
I would recommend this to a friend Microwave purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the microwave looks in my kitchen. It works well.
I would recommend this to a friendGreat model / great price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great with popcorn, boiling water, microwave meals... Everything I needed it to do when replacing my second Frigidaire Gallery microwave. Installed easily in spite of an exterior blemish from box handling on the way to my house.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, it was time to replace my old one and this one is perfect. They isn’t many options with black products so I was happy I came across this one. It look beautiful too
I would recommend this to a friendNo complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All features worked flawlessly. I'd like point out that I did not have any trouble seeing letter and numbers on the keypad (I read many owners complained of an illegible keypad on the reviews). The handle feels somewhat lighter than my previous GE microwave but no issues there.
I would recommend this to a friend
