Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. GE - 1.6 Cu. Ft. Over-the-Range Microwave - Black.
  • Angle. GE - 1.6 Cu. Ft. Over-the-Range Microwave - Black.
  • Alt View 11. GE - 1.6 Cu. Ft. Over-the-Range Microwave - Black.
  • Alt View 12. GE - 1.6 Cu. Ft. Over-the-Range Microwave - Black.
  • Alt View 13. GE - 1.6 Cu. Ft. Over-the-Range Microwave - Black.
  • Auto and Time Defrost
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

Model:
JNM3163DJBB
SKU:
5009810
Highly rated by customers for:
$323.99

Customer reviews

Rating 4.4 out of 5 stars with 9022 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 9,022 reviews

  • Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. I love the color and I’d recommend this item.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    I would recommend this to a friend

  • Scratched door.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found damage AFTER install. Front door Dan numerous scratches. Had to repurchase and have a second install. NOT HAPPY! Would have been nice IF installers would have noticed this BEFORE they installed it!

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    No, I would not recommend this to a friend

  • Waste of money

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in August 2024. After few months handle and surrounding plastic start cracking. That door was opened maybe 25 times at all. We do not use microwave that much. Primary use is for the light over the stove and to fill empty spot above the range. Poor quality material.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - White

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that the handle on your unit is cracking and can understand your disappointment. We would suggest reaching out to our service team for additional help. They can be reached at the phone number here- (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We take your feedback seriously and will take yours into consideration about the quality as we are always looking for ways we can improve in the future. GE_Appliances

  • Nice Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave , nice features , nice looks , and style

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a little complicated but definitely a diy project

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Love my microwave

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave no issues warm everything perfect best microwave

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    I would recommend this to a friend

  • Install Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installer that cleaned up after the completed project.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Beautiful GE Stainless Steal Appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our decision to buy this GE grouping of appliabces

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Great microwave!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, this microwave oven works pretty good. We really enjoy it! Easy to use and clean.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Reliable microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have confidence in GE products, and try to purchase them when needed.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using GE products for a long time and extremely happy with it.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    I would recommend this to a friend

  • My midnight microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful and work’s wonderful! It’s really spacious for bigger dishes

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    I would recommend this to a friend

  • Great micro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to find these exact dimensions, but this microwave works well and at a fair price!

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great microwave

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my microwave. Looks nice and works great. Fits right in where previous hood vent was.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Light not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished, and there is a light that does not work and I did not receive help to fix it

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're very sorry to hear you have a light that's not working in your microwave. We can imagine how frustrating this would be for you considering we never want this for our consumers. For the best help, we suggest getting in touch with the local Best Buy you purchased this from. All the best. - Guy@GEA GE_Appliances

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic microwave. Works well and is as advertised

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Dong in door face

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dent in the door Second appliance purchased with dings

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For assistance with delivery and installation, please call the Best Buy team directly at 1-888-237-8289. GE_Appliances

  • Pros mentioned:
    Overall performance

    Nice Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy handled the installation, and it works great. Looks super clean.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well, fit nicely above my stove.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Ge microwave jvm3160rf8ss

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box and tht microwave had a dent , no instructions in it and only 1 filter. It takes 3.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend
Page 17, Showing 321-340 of 9,022 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.