Customer Ratings & Reviews
- Model:
- JNM3163DJBB
- |
- SKU:
- 5009810
Customer reviews
Rating 4.4 out of 5 stars with 9023 reviews
(9,023 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy install, seems reliable, nice touches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I'm easy to please, and don't use the microwave for anything more complicated than heating up frozen food or boiling water. I've not tested out any of the more advanced features, and can't comment on them. I read a bunch of online reviews in making a product selection, and overall most people seemed pleased with this unit. The complaints seemed to be about minor stuff, like the button labels being hard to see in low light or the dark, which is true, but it doesn't bother me (I turn on the overhead light so I can see the buttons). I installed the unit myself, am not a pro, just a regular old DIYer. Installation was straightforward, the instructions were clear, and all the parts I needed were present. I ended up using some different lag bolts because the ones included with the install kit are not very beefy: they take a philips head, or you can use a 3/8 or 1/2 ratchet (can't remember which), and the philips receptacle on the screw stripped out quickly when applying a reasonable amount of torque. I tossed them and used the stainless lag bolts with a square head inset from the last install. The instructions seemed a little bit unclear to me about how the fan blower motor housing needs to be manipulated. The pictures are good, but I believe some of the words are in error. But if you understand what the basic premise is of what you're doing, it will work out fine. The instructions provide a drilling template for the overhead screws, and everything matched up well. The mounting plate seemed a little bit flimsy, but seems to work fine. It fit perfectly into the spot where the previous microwave went, and the microwave unit itself also fit perfectly. As far as operation goes, I found the unit to be quieter than its predecessor, and can't say if this unit is more or less quiet than other current units. It does what it is supposed to do, heat stuff up. I like the way the rotating plate sits on the spindle. It is simple and works well. I also like the generous amount of light the unit provides from the bottom of the unit to the top of the stove. The door feels solid, and the open/close internal latching mechanism also has a solid feel to it. It has been in operation now for about a month, with no hiccups or trouble. If things change, I'll update this review accordingly.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello EWBEWB - Thank you for purchasing a new GE Appliances microwave. We truly appreciate you choosing our product. Our hope is that this unit will service you and your family well for many years to come.
Rated 5 out of 5 stars
Quiet Microwave with a Great Surface Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our old microwave and this fit the space perfectly! I really appreciate how quiet this one runs. Our previous one was only 7 years old, but it was louder. I also like that the surface light really does light up my stovetop. When I bought my previous one I was told those lights were only useful as a night light. The only thing I don't like is that the display is a white light. My refrigerator is blue and my range is green! The white, and the font look cheap in my opinion.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy with Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best microwaves i have ever purchased. Beautiful, easy to install, and was exactly as described.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Crappy Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My parents have purchased this same microwave twice now works good but the quality of parts sucks!! being a electrician i ordered new limit switches for the door on the 1st unit, couple years later display board quit working, 2nd unit put up and 1 week later the crazy thing was turning on off buy its self the 3rd this one still going keep your fingers crossed.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that the previous microwave didn't operate as expected. We recommend contacting our Bodewell service team at 1-833-426-3393 to schedule an appointment if any other issues occur.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new microwave works better than the old one. The power level is much better than before. the cooking time has been reduced by 10 %. The fan is much more quiet.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Microwave. I bought it as a replacement to my old GE Microwave which was the same size and was able to install it in place of the old one, in no time. Works well!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective and works very well! It fit just as described and install was great and fast
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Perfect fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and fits nicely with my kichen. Like the express cooking, for an option
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Reliable and Stylish: GE 1.6 Cu. Ft. Over-the-Rang
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE 1.6 Cu. Ft. Over-the-Range Microwave is an excellent addition to any kitchen. Its sleek stainless steel design complements modern décor, and the convenience cooking controls make it user-friendly for everyday use. With ample capacity and even heating, it handles everything from reheating leftovers to preparing quick meals effortlessly. Installation is straightforward, and the integrated venting system works efficiently. Overall, this microwave delivers great performance, style, and value. Highly recommended for anyone seeking a reliable over-the-range solution!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Big on the inside, with a big plate. A bit loud. Easy to install if you have installed one before.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge microwave with many functions easy to use. The price was great. Quality is so good
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this microwave. It is simple to use yet provides all the functionality one could want. And I love its sleek, clean look.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwave Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works fine. It is not quite as sturdy as the previous GE model that we had. Door sounds a little shallow when you close it, but otherwise there are no problems.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
GE microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with model no frills. Works fine,quieter than my old on
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New. Easy to install. Works great Easy to configure
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it in a pinch, was in stock. Mounted easily, runs quietly. Perfect for what I was looking for.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my kitchen, looks great, easy to use, easy to install over the range with everything provided. Great value.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Gets it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, quiet, easy to install, did it myself
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 4 out of 5 stars
Good microwave but part of top grill blocks door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave unit is quiet. Two levels of under unit lighting, Slow speed fan is very quiet. Heats items very nicely. Easy to use and clean and even install. Did not match my recent LG unit's frame so I had to drill holes for the back frame bracket and new holes for the top in the kitchen cabinets (LG died 1.5 years after purchase, no service plan, from HD and box was damaged). After installation I noticed that the door does not open. All tape was removed. It turns out that the top plastic fan / air grill interferes with the door mechanism near the hinge side. I am running the microwave without the top grill at the moment. Need to call service as I bought the full service 5 year plan for this one. Also note that one month after I bought the unit I was hired by a Best Buy store also. I have to note that here according to a rule. The issue appears to be just a plastic grill cutting issue and not on the actual microwave. I am giving this a good overall rating because, I have been using a table top microwave on a bedside like table (in the kitchen) and it is very inconvenient, and this one has brought such relief and ease of use and convenience.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Ver good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. Perfect fit and easy to install. Fan a little too noisy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend






