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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $440.99

Customer reviews

Rating 4.4 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,871 reviews
  • Rated 2 out of 5 stars

    Great Features, unfortunately mine was broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was purchased as a replacement for our 10 year old microwave which finally failed. Once the microwave was installed, I noticed a loud buzzing noise upon startup of the microwave. It was not the fan. Upon researching the issue, I discovered the microwave may have a bad magnetron. As such I promptly boxed up the microwave and returned it to Best Buy. It is worth noting that Best Buy customer service was great in the purchase and return of the microwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your replacement microwave was making a loud buzzing noise and had to be returned. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowhere in specs is it stated that this microwave is apparently designed in the 70's, since it uses 2 halogen bulbs in its over the range light, instead of LED or even incandescent. The cover to that light gets extremely hot, and therefore I can't use it like I used all my other microwave lights and leave it on for extended periods of time, since I feel that may be unsafe, or damaging to the plastic, and it's impossible to replace the bulbs with other types. GE knows that it uses halogen bulbs, and the company should make that clear in the specs. Otherwise, it performs like your average microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fairly priced highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was damaged and couldn’t be installed. The upper top left and would not fit in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works great! GE is a great brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave as an open box after my previous microwave had broke. I was looking for something that just worked. My previous microwave had a lot more functions then this one but it works just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very VERY loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works well and looks very nice. However, it is the LOUDEST microwave I've ever had. And Ive had many over the years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the same GE it used to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent unit but it's not as feature rich as the equivalent model it replaced. Not as many sensor cook options such as for fresh vegetables. I would not buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of installlation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options available on new microwaves are great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave #1. It was suppose to be brand new and when we picked it up it was an open box. We were unable to hang it since the bolts were broke off on the top. So we got them to reorder it for us. Microwave #2 came in and the box was damaged but the delievery guy said he had looked at it and it seemed to be ok. When we opened the box the top of the microve was dented in but we went ahead and hung it, You can see the dent on the top but won't be buying anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Owner's Manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave oven performed as expected, but was disappointed that a hard copy of the owner's manual was not included in the box.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for this feedback. We're certainly glad that your microwave is working properly, but we do apologize that a hard copy of the owner's manual was not included in the box. This would be disheartening and we understand your disappointment. If you'd like to connect with us directly, we'd be happy to send a hard copy of the owner's manual your way. Reach out through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8:00 p.m. ET or 8:00 a.m. to 7:00 p.m. ET on Saturdays (we're closed on Sunday). Additionally, if you need access to the manual right now, here's a link:  https://files.bbystatic.com/ciZTFn4keNSiUhy5WdWTMA%3D%3D/59b984f5-fcf9-424f-a125-a55a9a0ef208.pdf. We're grateful to have you in our GE Appliances family. Be well, Kelsey@GEA GE_Appliances

  • Rated 3 out of 5 stars

    basic microwave use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the numbers are hard to press! I thought they should go on the moment I pressed them, but it takes a few times before it kicks in! Everything else is fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave and Customer Care failed big time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave on Jan 2nd, it now doesn't work, not heating food. I am an elite BB member. Bought ALL my major appliances to my house from BB and there was no consideration for me to bring it back to the store. With all the different combinations of geek squad, store warranty and manufactures warranty, this 15 day warranty for major appliances makes no sense at all. Extremely disappointed with the product but more with their customer care considerations

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Very Good for the Price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I can add anything new to the previous reviews. The good news: 1. We love the slate finish and will buy slate appliances going forward. 2. All of the features seem to work as advertised. It has the features we need. 3. Seems slightly more powerful that the old Whirlpool it replaced. 4. Runs very quiet during normal cooking. 5. Easy installation and fits perfectly. The not so great news: 1. Agree with others. The display can be a bit tough to see in anything but a bright room. 2. Agree with others. The vent fan is surprisingly loud. 3. Agree with others. I can live with the surface light being near the back but it does a better job of illuminating my new backsplash than it does lighting up the stove top. 4. The door does have a slightly chincy feel when you pull it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave came broke had another on truck second microwave was dented only gave me $80 to keep dented microwave. Should of been half priced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been please with GE microwaves in the past. This model would no longer heat before 6 months of use. It was repaired and now it is doing the same thing again a few months later. Two major breakdowns in an 8 month old appliance is unacceptable. I like all the features when it works but fear the quality of GE has declined or I got a lemon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an existing microwave. Installation was a bit trick and took a good 2 hours to get right and level. If you are not handy and don't have the tools definitely go for the professional install. The unit itself works great and the recirculating fan is quieter and better then the unit it replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE 1.7 over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. Great features and work correctly. Looks nice and modern. Easy installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exciting Microwave?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave, hard to get too excited. Consumer Reports liked it well enough and it fit the space. Fitting the space was the first priority. It is working as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shorter/higher than i expected. More bottons than necessary. Good for the price.

    I would recommend this to a friend