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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $440.99

Customer reviews

Rating 4.4 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,871 reviews
  • Rated 3 out of 5 stars

    Microwave is just ok...no frills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my stove top microwave, which was only 6 yrs old and of course out of warranty. Since it was a GE I replaced it with another one. I hope it lasts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok because it was in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy operation. I only purchased this model because the better appliances were not in stock

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent, for basic household needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget-friendly & meets our needs. The stainless-steel version is more visually appealing but our kitchen appliances are all black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the same item previously (1.5 yrs ago) but the repair would cost more than a new one. No extended warranty the first time. They don't make them to last

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t use geek squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this microwave until it broke about two years after using. Paid extra for 5 year warranty with geek squad but it’s been about a month now and they say the parts needed are “unavailable” and have no idea when it’ll come in but also refuse to replace so i have no idea how long I’m out a microwave. If you buy don’t waster your time getting extended warranty buy somewhere else

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light that shines over the stove top is to far back. Only two screws to hold to the top cabinet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old (still working) microwave with a new one but I wish I still had the old one. This GE runs very loud and the fan is super noisy. I thought by replacing my 13year old microwave I would have a more efficient and a much more quiet product.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA GE_Appliances

  • Rated 3 out of 5 stars

    Average microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a great price since it was an open box. I think the microwave is a little loud though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Accommodates a wide range of dishes sizes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily use for reheat and fits a cup to a large casserole dish. Very pleased with color, functions and it's quietness

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud but you can't tell in the store when just looking at it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is very loud. On the upside the look is very sleek.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty great expect you need a little bit of force while opening the door on it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the force required to open the door of your new microwave and understand your frustration. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    works ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. works well. Its not as powerful as my previous GE microwave. i have to put extra 1/2 to 1 min to warm up food.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price for the brand I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a GE microwave to replace my broken GE microwave to fit in the same place. I found the best price at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the name doesn’t keep there words of saying price match guarantee. Don’t trust on there this guarantee it’s a lie… I bought this microwave and price dropped after 2 week when I went for price match they said they can not do price match because item was already discounted. That was very disappointing…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave look fine but Missing all hardware had to order in Amazon because the bolt holder the microwave on top of cabinet is special bolt .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Microwave kept breaking down after repairs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave because it gets very positive reviews, but we scored a lemon. 6 months after we purchased it. It stopped working 3 separate times. GE sent a repair guy who ordered parts and fixed it. 3 weeks later a different part failed, the thermostat. Same process and 3 months later it broke down a 3rd time. Appears to be the thermostat again and now we had it. No more GE microwaves.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is good but needed service from warranty in first 30 days. The part has been back ordered for almost 2 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY Loud buzzing Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised there are so many good reviews. This microwave is super loud. I had an old GE microwave which stopped working/heating, and was producing a loud buzzing sound. This new microwave has similar loud sound. My heart rate goes up when this is microwave is on. Note that there is no loud sound if you use reheat. But for other settings like Express Cook, there is this loud buzzing sound (which is as loud if not louder than the vent fan. The vent fan sound is at least more pleasant) I exchanged it once, and it has the same sound. Tired of exchanging again, I had a technician come over to check it out. Technician says it is normal. My 12 year old GE microwave was much quieter.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    New Microwave not as good as the old one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new microwave does not cook as fast, is much louder and overall not as satisfied with the performance.

    No, I would not recommend this to a friend