Customer Ratings & Reviews
- Model:
- JVM6175BLTS
- SKU:
- 6113212
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
STAY AWAY!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit I bought was terrible. Within the first year I had to replace the door switch. I've owned this unit for 2 years & 20 days. Now the Magnetron (the part that creates the microwaves) is defective. OF COURSE it only comes with a one year warranty. Pretty sad... the unit looks as good as the day I bought it and is nothing more than a paper weight.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan and that it needs a new magnetron. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Incorrect product description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description says that it comes with oven wire rack. Neither the microwave came with rack nor microwave has hook to place a wire rack. I realised this after installing the microwave and bestbuy wont help as the installation is not through geeksquad. Horrible service
No, I would not recommend this to a friendGood and bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's good and bad in this review. This Microwave lasted 28 days. Just stopped working. That's the bad. The good is Best Buy handled this situation great. I got another Microwave (a cheaper one) , installed it and it's still working great.
No, I would not recommend this to a friendMs.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposedly a stainless steel, but I don't think it is. It is very difficult to clean/shine, even when using the Stainless Steel products. Using a cloth for stainless steel leaves streaks and it looks dirty at all times.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was good. Working good. Seems like it takes a little longer to heat food
I would recommend this to a friend- Cons mentioned:Power
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return microwave- no power- it won’t turn on
No, I would not recommend this to a friend Vent motor burned out right after installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent hours installing it only to have the vent motor completely burn out within 2 minutes, which blew smoke into the kitchen. I didn't have to do anything with the vent motor either since it was already configured the way I needed it. Complete waste of time. Don't feel confident trying another one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Chris, thank you for your review. We are sincerely sorry that you have not been pleased with your new microwave. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
GE 1.7 Cu Ft Over the Range Microwave review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid buy for the money. If you do not do alot of cooking this is a reasonable purchase for the money.
I would recommend this to a friendNo microwave for two weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. They came to fix it a two weeks later.
No, I would not recommend this to a friendJunk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a power surge and broke after 2 years. It is a waste of money. My Gold Star countertop microwave has worked for over 23 years and is still working
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a year it started to act weird. Turning on by itself. Keeping the fan and light running when a cycle was finished. Not recommended.
No, I would not recommend this to a friendLooks sharp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice and was priced better than anywhere else in town. Only complaint is the vent fan is loud even on low setting
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Putting this up isnt a one person job. But, once up and running, its a good microwave to have.
I would recommend this to a friendJob not done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not installed. Always a different excuse why it cannot put it in. So it’s still in the box
No, I would not recommend this to a friendProduct issue and poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave makes a lot of noise. I don't if that is common with this model, but the one I had before didn't make that. The technician who made the installation reported the problem and I haven't received an answer. I thought this store was serious about complains, but doesn't.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for reaching out. We sincerely hate to hear you have a concern over the noise made by the model – we know any unexpected noise might be worrying. We also regret any inconvenience you’ve experienced because of a delay in getting an answer to this concern. We do expect some noises to be created by the microwave, including a dull thumping or hum while it’s operating, a slight humming when it’s not operating, possible clicking right after starting the cycle, etc. More information on what is normal for the microwave is available in the manual, which can be viewed on our GE website by looking up the model number. If you believe the noise you’re hearing is out of the ordinary, our Service Department is available at 1-800-432-2737; a technician would be able to diagnose and repair an issue with the microwave. Our Cooking Products Design team will also be informed of your concern over noise for future review; we value your insight. We’re always happy to help if you have any other inquiries or concerns. -Sarah@GEA
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, I purchased it less than 2 years and already broken, doesn't work and when the technician came to my home, he recommend better buy a new the cost of repair will be the same :(
No, I would not recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great but a pain to install. Next time we'd pay to have it installed.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had same one fro 2016 it was built much better new one very cheaply maid very tinny very disappointed with ge waited a month for it to come in and is very loud when running
No, I would not recommend this to a friend15 Day Return Policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 09/05/2020, microwave stopped working on 09/28/2020. Contacted Best Buy for a return only to find out their return policy is not 90 or 30 days. It's only 15 days...Thanks.
No, I would not recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great and I have no complaints so far. Great product at a great price. Has different features my previous microwave didn't have. Highly recommended!
I would recommend this to a friend