Customer Ratings & Reviews
- Model:
- JVM6175BLTS
- SKU:
- 6113212
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Great product great installation experience !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. BEST BUY installed it with skill and care. They did a really good job!
I would recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my kitchen...I love the simplcity of tge control panel
I would recommend this to a friendHigh vibration and high noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installation I am having very high vibration / noise and need someone to cross check installation
I would recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out about your over the range microwave. We are sorry to hear about the noise issue and are surprised to hear this. We recommend reaching out to the company that installed the unit to make sure the microwave was installed according to the instructions. Please let us know if you have any questions. - John@GEAppliances
Mike is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mike delivered and installed. Very knowledgeable and professional.
I would recommend this to a friendBig name but unexpected poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have paid $100 more to buy a better GE unit or paid same for a smaller brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with the quality of your new microwave. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Howard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave was a GE and this fit perfect in the same spot.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well priced, in stock and was installed in a timely manner
I would recommend this to a friendLanguage Barrier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a language barrier with the installers. IT was very difficult to understand them.
I would recommend this to a friendToo hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gets too hot when you leave surface light on, Hot inside and out.
I would recommend this to a friendTwice arrived damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and the product was significantly damaged. Reordered to replace and the product was again damaged. The issue is more so with GE than with BestBuy because the boxes that the installers came with were in perfect condition. Meaning that someone from GE keeps putting defective products in boxes.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well and fits with my other appliances.
I would recommend this to a friendIt’s installed but not heating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, mistake filled installation. Four hours on the phone for ‘customer service’ yesterday. And today, it still doesn’t work. We usually have very good Best Buy experiences and service; very disappointed this time.
No, I would not recommend this to a friendJAMES Morris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the light gets the face and inside glass HOT and when I was told someone would be here on Friday between 1 and 5 NOBODY called or showed up NOT HAPPY
No, I would not recommend this to a friendWorks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Much better than my old one. Reviewing the complaints, people complained of noise. lol. Its a microwave. It works well.
I would recommend this to a friendWorked for 1 week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd GE microwave. My first was out of warranty and it was cheaper to purchase the same model microwave than to repair the poor thing. One week in service the new one just went black. Thankfully GE is sending a repair technician to fix it. My previous microwaves lasted until we remodeled the kitchen. Hopefully this isn’t the new norm.
No, I would not recommend this to a friendHave had less than a month and issues already
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic on the buttons is bubbled and worn off. It's not a protective film that peels off. Im SO disappointed!
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took five trips to complete order. Three back to the store to complain.
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is very loud when heating up food. Vent works ok
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the review. We're very sorry for any inconvenience with the sound level. Information on microwave sounds can be found on our website to determine if what you're hearing is normal. Please search "Normal Operational Characteristics for a Microwave" on our website. If the sounds you're hearing are abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. We hope this helps! -Mikayla@GEA
Points Not Given that are owed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great! But beware, Best Buy will NOT give me reward points I’m owed! This is the last purchase I will ever make, as they do not stand by their programs or purchases!
I would recommend this to a friendDon’t Recommend At All.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I’d never recommend this product. Apparently it was the fan that was a mess. Customer service helped me pick out a similar one, 1.6. that’s fine.
No, I would not recommend this to a friend