Customer Ratings & Reviews
- Model:
- JVM6175BLTS
- SKU:
- 6113212
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Still waiting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was to be delivered & installed 6 days ago. BB has not been able to reschedule yet, has never contacted me - I have had to make calls to check on the status.
No, I would not recommend this to a friendMicrowave stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in Jan 2019 and it just broke. It does not heat anything. I had an earlier one that lasted 18 years.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Broken, thank you for your review. We are sincerely sorry your microwave stopped operating properly so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Failed after one week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week. Repaired under warranty and has died once again. I got a lemon.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure in this item yet as jnstallation has been double checked and microwave is smoking from the inside. Having it looked at again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear you're seeing smoke from your microwave. We're sure this is worrisome and we're happy to help. First-time usage of a microwave may produce some smoke. This is typically a very small amount and is perfectly normal. However, if this persists we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this information is beneficial to you and we're wishing you the best. - Guy@GEA
Turn off tje fan!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Help. The fan goes on when we try to heat up coffee. Do loud !!
No, I would not recommend this to a friendLooks nice in the box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know how it works,your installer still has not come as promised. Have called every oter day and still no installer.
No, I would not recommend this to a friendToo Fing LOUD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOUD LOUD AND LOUD. It turns the fan on while using the microwave! Cant even talk to some one while its on!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you sharing this feedback. We will be sure to share this with our engineering and design teams. It is normal to hear fan sounds, but you should still be able to carry on a conversation. Please take a look at the following troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900 If you still feel there is an issue, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave on December 28, 2021. Here it is February 4,2022 and it has gone out.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out with your review. We are so sorry to hear that your microwave has stopped operating properly so soon into its lifespan. Your frustration with this is understood and something we would love to look into further as this is not the ownership experience we strive so hard for. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this has happened and hope this helps. -Chris@GEA
Bad microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its worked just 18 months, And I have to buy a new one . Bad Company.
No, I would not recommend this to a friendPoor oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst oven we ever owned. Weak light. Door hard to open and close. Confusing controls. Buttons very hard to push.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Pooroven, thank you for your review. We hate to hear that you have not been pleased with the design of your new microwave. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Stay away from this garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, stop working after 4 months. Lightly and gentlely used.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry that your microwave stopped working after only 4 months. This is not what we'd expect to happen and would love to help. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. If you have any other comments or concerns for us, let us know. We're here for you. -Chris@GEA
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with my last transaction that never happened.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for the review. We are really disappointed to hear about your trouble with your transaction, and it is definitely understandable how frustrating it would be to run into issues in purchasing a new microwave. For this experience, we sincerely apologize. At this time, Best Buy would have the most up-to-date information on your transactions, so we recommend reaching out to them with any questions that you may have. We hope this helps! -Elliot@GEA
Unable to open door of microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave can not open the door after installation due to the Cabnet.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry your microwave's door is not opening properly due to its installation. In this case, if you do not already have it installed, we recommend you check out the compatible bump-out kit for this microwave, part number JX15BUMPBB. Otherwise, we recommend you contact your installed and have your microwave reinstalled correctly. We hope this helps! Thank you for choosing GE Appliances. -Chris@GEA
Unavailable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All GE produced were returned due to refrigerator being unavailable.
No, I would not recommend this to a friendThe button to start are not workable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to push the buttons a couple of times for it to work. Not happy about it.
No, I would not recommend this to a friendDishes doesn’t dry completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried all available options but still dishes doesn’t dry completely.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Anil1, thank you for taking the time to review your dishwasher. We hate to hear it is not performing as it should and would be happy to help. For the best wash and dry performance, we recommend making sure the water is at least 120 degrees when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. Please let us know if you have any more questions or concerns. -Chris@GEA
not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quit working after 4 months and best buy is closed until the end of may,
No, I would not recommend this to a friendMicrowave didn't work when installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave wouldn't power on when installed and plugged in
No, I would not recommend this to a friendNo playe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on Jan 14th still no plate what a joke. I would never recommend buying anything from Best But
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello DisgustedCustomer - We are very sorry to hear that your new microwave was missing the turntable. If you are having issues obtaining this part through Best Buy, please contact us directly: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact . -TREY@GEA
broke with a spray of water to clean
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sprayed water and vinegar in it to clean and it broke... only 1 year old
No, I would not recommend this to a friend