Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- |
- SKU:
- 6587845
Customer reviews
Rating 4.5 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Engineering That is the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome microwave with all of the features you could possibly want and more.There is nothing that compares in this price range for this type of quality
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ordering issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has not been in our possession for very long but so far it performs beautifully. We will love it even more once the install is completed. Warning to future customers, make sure the sales person orders filler/beauty plates so the unite looks like it fits the cavity over the top of your stove.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Looks Great and works just as good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE product that works as good as expected. Love the Slate look as it is easy to maintain and looks great. Had for over a year with no problems what so ever. Get complements all the time.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Love my new microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced an earlier GE model and I am very pleased with it. Great power and features.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Attractive and Effective Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is quiet and fast. Really fast. I haven't tried all of the settings yet but what I have tried works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size, works great, very happy with our purchase. Wish the interior was white, it is grey and therefore a little dark.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Just installed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price my older one was better tho, I wished I could find the same one
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great does what it supposed to do i would recommend tihis product
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
We’ll see
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model about 5 years ago and it recently died. The only reason I bought this model again is because it matched the oven and I assumed the bracket would be the same which would make mounting it easier. Nope, completely different bracket, even the screw holes on top moved for some reason. If I knew that I would have definitely bought a different brand this time. Will this one last longer? We’ll see.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your loyalty to our brand. We do always recommend using the mounting bracket that comes with the new model because they can change over different manufactured models. This is s a really nice model that has some great features. This includes the Turntable on/off feature and an add 30 seconds button that is very convenient. It is our hope that this microwave will give you many years of service for you and your family.
Rated 4 out of 5 stars
This microwave is quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had the same microwave for ten years until it died. We replaced it with this one and we were surprised to find out how quiet it was. Works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks good and Works Very Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've bee using this microwave for about 2 months and so far we really like it. Still getting used the button location and the reheat settings since you have to enter a code after pressing reheat. The screen scrolls through about 3 options. Our old GE microwave just cycled through the various reheat settings. Old unit had setting for frozen veggie and fresh veggie. This one does not. Beverage sensor should run longer since it finishes warm but not hot. This was the same with my old GE unit as well. Light for stove is nice and bright. Wish this unit came in a higher wattage. However, overall we're happy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
VG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great/a very good buy/ installation was good too
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the same microwave in the past which finally died. This one is more modern with expanded features.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job to Best Buy for install. On time and no issues. Bought for my mom. She likes that's it's easy to use, big display and heats up everything quickly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
ge microwave oven
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a replacement for a ge microwave that died after 14 years it works great i love it i have always buy ge appliances
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the matching range and absolutely love both pieces they complement my kitchen so well. I also Love how easy this micro is to keep clean, Inside and outside.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave is excellent. Very similar to the old GE I had. Easy to use.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
My microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product easy installation, came with all the parts
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Overheats. Buttons difficult to activate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 9 year old GE microwave/convection oven died. I had been very happy with it. Therefore I chose another GE to replace it - without convection because I only used that feature at the holidays. The oven looks nice. But it gets very hot inside. Hot when you are using the stove top/oven underneath it. Hot when you are just microwaving. I steamed cauliflower followed by baked potatoes. The vent fan actually went on due to the heat in the microwave. I was NOT using the stove/oven at the time. Poor insulation? Additionally the 1 - 10 buttons are very hard to push to activate. I almost have to lean into the "0" button. The REHEAT button over heats the food. My old GE did a much better job without overheating. And its controls were much easier to use. Very disappointing.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very knowledgeable and got the work done perfectly and was very precise in following what and how to get that installation done.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend





