Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- |
- SKU:
- 6587845
Customer reviews
Rating 4.5 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were worried that the side panels needed to fill a wide spot above our cooktop would look odd...but no! Looks great! Thanks to our income consultant,
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not the type to do a lot of cooking in a microwave, but this one is large enough for nearly anything.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a fan on GE microwaves as microwaves are all about extra convenience and I think their features maximize this. The one touch number buttons initiate microwave function with that number of minutes. The +30 sec button is also the same and helpful when you want to quickly add time. It's easy to adjust the power level while microwaving too. I like to drop the power down to 5-7 a lot of times so the food doesn't get over cooked and dried out.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product for the money value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great microwave very quite on sound and the goor closing is soft with very minimal sound it’s worth the cost
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. Easy to use works great . I only wish the surface light was an LED
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great microwave oven.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Easy to install. I had feared the interior gray might be too dark, but it is not. Happy I purchased this brand and model.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good solid microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid microwave. Haven’t tried the cleaning function yet that is to be seen. Wish they would use the same brackets so you don’t have to change the bracket out when replacing same brands. Metal outside feels flimsy but once it’s installed it doesn’t really matter.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the interior and steam function! Also the 4 speed exhaust fan is a nice feature compared to others with only 2 speeds. The melt feature is also very convenient!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Easy to install and works like a charm. My daughter has the same kind that she's had for 3 years and no problems!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE 1.9 Cu Ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. It looks great and functions well. I would recommend this microwave to family and friends.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It works good, looks good and easy to clean.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great and the guys that put it in did an excellent job.. they were clean and respectful.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your microwave is working great. We also love hearing the installers were professional. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Rated 4 out of 5 stars
Best value for the money but no led
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave that replaced a 20 year old one. It is the best value you can find with the ceramic interior, four vent settings, steam cleaning and sensor cooking features. I gave this a 4 stars since it comes with an outdated under microwave halogen bulb they they should have replaced with an led bulb that are now very cheap to purchase. I replaced mine.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Faulty microwave with worse GE customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this microwave in October of 2024 and it stopped working by July of 2025. I have gone through GE for the manufacturer warranty. Their contracted technicians have come and gone with parts being ordered multiple times. It is now December 2025 and the microwave is still not fixed. Today I was called to reschedule my fourth service appointment because parts will not be available until January 2026. There is no straight forward process to push through a full replacement because it's not covered under their warranty.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your microwave still needing repair and for the delay in getting parts. We'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
5 star all the way.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. So easy to use. One button push and cooking begins.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good buy, however, I didn't find the back hook in the box and it has already been shipped out of the country.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Feature full in sleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and powerful. Has all of the features that I want and need. When looking for a new microwave I was happy that I found this one. It has 5 express cooking buttons plus the add 30 seconds. Having LED lights is also a plus. Not all microwaves have these features.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT NEW MIcrowave and hood Would buy again. Not much else to say
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have no issues with this microwave. It makes my kitchen look better with the darker tint front and darer inside.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick deliver and easy to install. Matches the rest and works well so far...IT has been in for about 6 weeks now.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend





