Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- |
- SKU:
- 6587845
Customer reviews
Rating 4.5 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this matches my new range. Its now installed in our mountain home
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend Rated 4 out of 5 stars
High quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with many features, and one of the one that still comes in white! Only issue is that the installation instructions for installing on a cabinet that's not flush are lacking and no indication of how much of a filler to add so that the microwave doesn't rattle.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave oven. Runs quieter than others.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
GE, bad idea to change the light bulb type
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prior unit of same model lasted 8 years which was disappointing, but we used it a lot. When we turned the light in to see the stove top we noticed the microwave metal got very hot. They changed from the simple plug in appliance bulb to a halogen bulb that is very hot. Why not LED???? We complained to GE, but as with a GE refrigerator that dies in 8 years, they don’t respond indicating they don’t care. GE (and Maytag) used to be the best, they are garbage now.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us and we appreciate you taking the time to share. -Vikki@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color . Great price and easy to use and clean.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instal and simple to use we love it sans glad we went with it
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend Rated 5 out of 5 stars
A Good Product at a Fair Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly; fair price; good service on delivery and installation (which was included in my Total Tech contract at the time we purchased). Will continue to buy from Best Buy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
direct replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a direct replacement tha was 17 years old and was just a little difference in hole spacing but worked great
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 4 out of 5 stars
Ptree
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stainless color is nice. Over all the machine operate okay. The glass plate is now raise above the bottom and this is a minus for us and there is no metal shelf that reverses for low or across the middle inside Cooking on “plate settings” created a system error?
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
All the basics!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two items that would make a big improvement are to have an illuminated key pad so a person doesn't need to turn on the kitchen lights at night in order to use the oven. The other item is a person must push the entry buttons quite hard.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave. Had the previous GE model for about 12 years before the door lock broke. Cooks very thoroughly. This model has a very bright display. I wish there was a way to dim, even if just at night.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Past two visits and purchases were great. I will continue to choose Best Buy for all of my electronics purchases.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's specs say this microwave doesn't have lighting for the range top. It does offer that feature.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the slate appliances. This microwave works very well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend Rated 4 out of 5 stars
It is Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine with the exception of every single time the electricity is shut (off by the wall switch) the clock has to be reset before it will cook. Ours is such that a under counter light stays on unless we turn the wall switch off which also controls the microwave. SO,, every single time we have to reset the clock before it will cook. Our old microwave did not do that.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great microwave. Black slate is a very nice look.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade to our 11 year old GE that stopped working.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend Rated 4 out of 5 stars
Happy with product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the power, it boils water quickly. The glass tray sticks out a little past the lip, which was unexpected. A little louder than I expected, but not bad. I like that the timer is persistent. It won't stop beeping until you hit cancel.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 4 out of 5 stars
Love the finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time trying the slate finish and it looks great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for its r Reciprocating fan excited to start using the microwave
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Number keys needs to be bigger than others.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one and easy to clean. Does what all I need to do. However, I would prefer the number keys to be bigger as they are more used than the others.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend





