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Customer Ratings & Reviews

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  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.9 Cu. Ct. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

Model:
JNM7196RWSS
SKU:
6587845
Highly rated by customers for:
$557.99

Customer reviews

Rating 4.5 out of 5 stars with 1737 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,737 reviews

  • Nice microwave range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better microwaves that I’ve owned. Lots of power for quick heating of food, and a nice hefty exhaust fan for venting my stove.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Amazing service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install!! Will buy from best Buy again and will recommend to a friend!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Pervious unit Failed right after 1 year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the exact same microwave with matching fridge and gas range 15 months ago and it failed. We didn't buy extra warranty. Excellent design by GE. They scammed us good. The other microwaves have about the same reliability and we were forced to buy this trash since we had to get something that matched other GE appliances.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're so sorry to hear your last microwave failed just after just 15 months. This is never what we'd expect for our consumers so we can definitely understand your frustration. With that said, we appreciate you choosing GE Appliances and we want you to know we expect much better for you this time. All the best. - Guy@GEA GE_Appliances

  • Microwave review- love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious and we like the color a lot. Also it heats up pretty quick.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just great. We are very please with how it works and looks. The installation was great.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend

  • GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave with good features. I like the finish which is finger print resistent.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Hest things good. Love the features

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this microwave. I particularly like the 3 speed vent fan and 2 level under the microwave light.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Think carefully about the installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions leave a great deal to be desired, resulting in more holes in the wall. The heads on mounting screws strip out easily. The templates for mounting are confusing thence the extra holes and a trip to the hardware stores for more molly bolts. I am not a novice when it comes to mechanics and read through them more twice. If you can design a microwave how can’t you write clear a clear installation guide.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Luddite, thank you for your review. We are sincerely sorry the instructions for installing your microwave were not clearly written. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Great exhaust. Melts butter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model due to 4 speed exhaust fan. Other features are nice, particularly the melt function.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend

  • Over the stove microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 20 year old GE. New one does not seem as solid as the old one. Good fit, so seems like a good purchase.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

    I would recommend this to a friend

  • okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far works just fine but have not used much. I think it will be okay.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model but screw holes are different from an identical serial number model for some reason

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Love the night light feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've noticed that many rental properties use GE and like the night light feature. The only thing I don't like is that the LED panel does not light up quite right, even after it was replaced.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Nice but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice microwave and the finish is nice but it seems to be louder than the last microwaves I’ve owned.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • LOVE THIS GE 1.9 CU FT OVER THE RANGE MICROWAVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GE OVER THE RANGE MICROWAVE IS A REALLY GOOD BUY. IT WORKS GREAT AND I LOVE THE COOKING OPTIONS AND THE INSIDE IS GRAY RATHER THAN WHITE

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thank you so much for finding the time to leave us a positive feedback! We're glad to have you in our GE Appliances family. - Guy@GEA GE_Appliances

  • Cons mentioned:
    Door quality

    Not quite a 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the door sounds very cheap when it closes...like thin metal clunky sound. Not happy every time I close it.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the light. It is halogen it gets so hot. Also fan is loud and not very effective. Handle is cheap.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Great machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great machine. Easy install. Looks great. Would definitely recommend.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Thank You...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and professional customer service! Very efficient.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate

    I would recommend this to a friend
Page 61, Showing 1,201-1,220 of 1,737 reviews
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