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Customer Ratings & Reviews

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  • Alt View 14. GE - 1.9 Cu. Ct. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.9 Cu. Ct. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

Model:
JNM7196RWSS
SKU:
6587845
Highly rated by customers for:
$557.99

Customer reviews

Rating 4.5 out of 5 stars with 1737 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,737 reviews

  • Height is not as described in specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Height listed in specs is incorrect. This microwave is 151/2 inches in height, not 161/2 as listed. We ordered based on the 16 1/2 height so there would not be a gap between the backsplash and microwave. Anyone else buying should be aware of this. Other than that, the microwave itself is fine.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this unit’s dimensions has caused you. This microwave is listed at 16 5/16” tall; however, we will be happy to share this information with our product team. Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. Should you ever need assistance, please know that you can always reach out to us. All the best – Matthew@GEA GE_Appliances

  • Excellent replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sleek finish, prompt no contact pickup, works great.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first but the microwave has been very good so far.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Cautiously excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the microeave which was an exact fit to where the other was replaced.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have add 30 second button. One touch minute is also handy.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave little bigger then the last one I had lots of nice features easy to install

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Jackwagon - thank you for reviewing your new over-the-range microwave. We're glad to hear that you like the larger size, the nice features and that it's easy to install. We appreciate you choosing GE Appliances! NANCYatGEA GE_Appliances

  • Fred

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product with good service , warranty and price

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good Brands and Good Retailers are not always GOOD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was missing the capmounting nut for top screw. Have to turn off, then back on turn table before it will start. Sometimes upto 9 times. Tried moving the turntable manually a bit - doesn't work. Wasn't pleased with Total support. Would have to pay to have unmounted - place a sticker on it outside my front door for pickup, wait for refund to process, then purchase another one. OR I could unmount it myself and exchange it at the store. Total weight is 50+ pounds. Either way I am spending money for a defective product. Oh - store didn't have any in stock. I could have one shipped to me for 99 dollars but installation is not available. With 2 key features broken or missing - out of the box - this item is not worth the hassle.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Back in business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband blew up our other microwave so we had to purchase another.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Heats food! Can't complain.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does what it should --- Heats food and causes no problems. I'd buy it again. If you struggle with IKEA furniture or can't lift and hold 25 or so pounds (you'll need two people who can each do this), this install isn't for you --- pay someone. But if you don't mind hitting the internet for some instructional videos and a bit of awkwardness in the process, it's not that hard to figure out. I'd do it again with my wife instead of paying for it and I had never installed an appliance of any kind before. Some people have said the fan is loud, and I would agree that even when it is on low I can't stand next to it and have a conversation (but a fan that didn't work well enough is what made the circuitry in our last microwave fail, so I'll deal with the noise no problem).

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

    I would recommend this to a friend

  • Good microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave with good cooking space. The price is ok.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on this microwave. The beverage and reheat features work really well.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Space saver yet roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to free up countertop and still have full feature microwave. Slate is beautiful!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • looks bulky but lighter & effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but need to work on pricing. Looks bit priacy for the features

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to match rest of appliance. Exactly what I was looking for.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Easy to use. Larger turntable is worth it.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Clean looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like any other microwave. Very clean looking and sturdy.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the product but need more time. The fan has arbitrarily turned on and we have trouble turning it off.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

    I would recommend this to a friend

  • Over counter microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up food quick. Good microwave for the asking price

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. It works as expected. I will recommend to everyone

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
Page 72, Showing 1,421-1,440 of 1,737 reviews
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