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Customer Ratings & Reviews

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  • The text on the image is grouped and corrected as follows: 719 Sensor Microwave Popcorn Beverage Potato Melt Defrost Reheat Weight/Time Express Cook 1 2 3 4 5 6 7 8 9 Cancel Off Start Pause Add 30 Sec Microwave Features Cook Time Timer OA/OR Steam Clean Power Display Level On/Off Hold 1 Sec Turntable Mute On/DN On/OB Set Clock tock Conto Hold 3 See Settings Reset Filter Hedd 3 Sec Surface Light Vent Fan
  • Alt View 12. GE - 1.9 Cu. Ct. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel.
  • I CVO! me Sps 6 M a 95 DM E BE d 6% RTE
  • Alt View 14. GE - 1.9 Cu. Ct. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.9 Cu. Ct. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

Model:
JNM7196RWSS
SKU:
6587845
Highly rated by customers for:
$557.99

Customer reviews

Rating 4.5 out of 5 stars with 1737 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,737 reviews
  • Pros mentioned:
    Overall performance

    great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, like the light on bottom of it lights pretty much whole work place. runs really quiet

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

    I would recommend this to a friend

  • Got it for the good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase and it served the purpose that I needed.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the touch pad you have to push the buttons hard

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Does everything you really need a microwave to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't anything I wanted to do with this microwave that it can't do well.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Microwave received was not one we looked at in sto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at multiple microwaves in store and decided ln this one base on inside features. When we received Nd installed and opened door the inside was not what was in store. Apparently GE updated but store had old model on display and did not tell us. Had we known we would have purchzded cheaper LG microwave with similar interior. No help from store regarding issue, just that GE changed model and we could uninstall the new one we had and trade for floor model (which has been opened and closed a 1000 times. Microwave seems to work ok just very disatisfied with model changes and not being advised they had happened

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Best microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for White appliances. This microwave is best we've ever used.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend

  • Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave quality is good, but received ,microwave with scratches and several dents on it. So I was disappointed

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

    I would recommend this to a friend

  • Looks good, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned GE products for many years. Good reviews.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • GE 1.9 Cu. Ft. Over-the-range Microwave w/ Sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is too far in the rear to effectively take up steam from stove top,

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • GREAT SELECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SELECTION OF SIX APPLIANCES MATCHED OUR COLOR SELECTION

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate

    I would recommend this to a friend

  • Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live that I can get regular size plates in here &it Cooks so fast

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • DO NOT BUY!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst experience DO NOT BUY! This Microwave has stopped working three times since we purchased. We bought the extended warranty and the technicians seem mystified on how to fix. Customer service is terrible and will not allow us to return / replace until the technician indicates it is unrepairable. We have had issues with GE washer/ dryer, stove and now this microwave. Best Buy does not have the expertise or desire to provide support after the sale.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Tried to pass off an open box item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this delivered, when I open box found all mounting hardware missing and exhaust fan filters also missing. I looked closer at the box it had been resealed with inspected by Best Buy tape. I was delivered an open box item. I'm a total rewards member I would better than this.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this concern by calling: 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your microwave. -Don@GEAppliances GE_Appliances

  • Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and GE is the best in my opinion.excited

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with lot of functionalities. Value for money

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used everything yet but it heats things up thoroughly.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Macro Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new GE microwave. Steam cleaning is such a bonus

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Sleek!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave with sleek black stainless steel look. It has nice short cut buttons for easy cooking as well a higher power exhaust fan. I was able to install easily.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

    I would recommend this to a friend

  • Thank goodness for turntables that work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a new microwave where the turntable actually works! So far, we love it. It takes some getting used to.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your microwave! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Difficult to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install by own. GE changed the supporters frames that hold. Got to remove the old ones and re-install. Best Buy helped a lot.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend
Page 73, Showing 1,441-1,460 of 1,737 reviews
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