Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- |
- SKU:
- 6587845
Customer reviews
Rating 4.5 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Good Microwave but difficult installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is good but installation is a nightmare. This is a complete different microwave than what GE used to manufactured 5 years back. The back support panel/ bracket has just 2 holes to support, so we had to remove our old bracket. The top holes were also little far from the old models so we had to drill new holes.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review. We are sorry you didn’t have a great experience with your install and hope this has since been resolved. If you should need additional help we would recommend reaching out to our service team at (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Rated 2 out of 5 stars
very disappointed GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a GE Profile Microwave for many years and finally stopped working. The new one is not as good. It burns popcorn when you use Popcorn button. Seems to take longer when you reheat food. It doesn't have Butter soften anymore and it doesn't have a timer for the lite to come on automatically anymore.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry your microwave stopped working and you had to buy a new one. Thank you for your loyalty! We are sorry the new microwave does not meet your expectations. We can understand your disappointment. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. If you need anything further, please reach out to us via social media. Olga@GEA
- Pros mentioned:Features
Rated 5 out of 5 stars
Very nice...large turntable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was satisfactory. The large turntable works well for bigger items. Nice features and overall great product.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
very nice looking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, easy to clean. works great dark color on the inside, so it don't show the dirt as fast.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as expected. The installation was quick and professional.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very dependable and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad to have a new microwave. It is an upgrade of the one I had previously that was not working. It is easy to use.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Bisque
I would recommend this to a friend Rated 5 out of 5 stars
Looks well made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a LG that the glass door broke. This one used the same rear mount and just had to barely open up the top screw holes. Looks a little bigger inside even though it’s the same size on the outside. Like the controls and the door feels stronger than the last one.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Microwave Purchase.in LIC NY Deliv.Aventura FLA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Late delivery 3 times pompon,first Dec 7, than Dec 17, finally Dec.24/21
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great and does everything it is supposed to do.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it should. The first one was dented but the replaced it
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent micro wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been quite satisfied with this product
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great price - Best Buy delivery is outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price. Love the black slate finish!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Slate
I would recommend this to a friend Rated 4 out of 5 stars
Good Value for the money if you catch it on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has sensor cooking and some one touch cooking options (popcorn, potato, etc). It looks OK and is a good option if you are replacing an older microwave and you do not need a lot of advanced features. The fan can be loud at full blast, but it has a decent amount of power. Overall this is a good value if you can catch it on sale.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Much happier with this than with the Samsung microwave it replaced
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
OVER THE RANGE MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE COLOR. WORKS GREAT. GLAD I PURCHASED IT PRICE WAS GOOD. NICE HELP AT THE STORE
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a replacement for a side by side setup and could not be happier. Fit perfectly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Quick cooker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE microwave is very powerful and quite. Cooks or reheats in no time at all.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave always leaves all good we’ll done easy to use and program
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Pick a different model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it is really loud when cooking and the vent fan is very loud. The components are very cheap and have a poor feeling and sturdiness about them. Does not cook as efficiently as similar microwaves.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
No, I would not recommend this to a friendRated 3 out of 5 stars
Looks great but power is to low
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wattage seems low when trying to reheat food. popcorn and defrost cycles work great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend





