Customer Ratings & Reviews

I've had this microwave for almost 3 months and I already have to pull it out and take it in due to malfunctions with it's timer mechanism.

First few seconds of operation very loud, fan operation very loud, closing of door very loud. Would not buy again.

Over the Range Top Microwave GE Model JVM7195KSS. Installation drilled new holes in my cabinets that were not needed. Wooden scraps & chunks in cabinet where my wife keeps dishes. I think Microwave was not vented correctly as this new model JVM7195KSS has 450 CFM fan and will not remove the steam off of one pot. Old GE Microwave bought in new home in 2009 was much much quieter and with 300 CFM fan removed most all steam or smoke from counter top cooking. Best Buy wants to charge me an uninstall fee to come remove this dog of an appliance after a shoddy installation. Good Luck Guys !

Closes loudly, door on microwave. Other than that ok.

It would be nice if manufacturers would all have the same product sizing & installation set up. This microwave looks great & seems to work just fine. But once again have another set of holes in my cabinet as every manufacturer makes the bolt holes in a different spot.

How can I review when I did not receive the product yet. What is the deal????? Ordered on 10-18-23

Bought a new microwave…was sent a used one that was completely full of grease and gross. Returned it and they ordered a new one for me and then canceled my order the following day. Their advice to me was buy a different microwave, use it and send it back once other one gets there. Buyer beware when shopping at Best Buy.

It's a great microwave - both look and price. My husband doesn't like how sensitive it is to touch.. you need to press hard to set the timer, etc.

Purchased an open box unit. Was assured that all the parts and pieces were in the box. Parts were missing. Had to return the issue and purchase another unit.

I am one that uses a microwave several times a day, so when mine broke a month ago I was freaked out....we ended up getting all 4 appliances since all the other ones were almost 20 years old as well. I figured it was time- so we splurged! I am so glad to have all matching pieces!

I should have noticed a few things before buying this microwave 1.) The panel is hard to read(its really dark and could use a light 2.) No potato, rice or vegetable instant cook button (out last one had it and now i miss this!)

so far so good. had another brand that stopped working properly the first year. never got them to take care of. expecting good things from this one.

The underlight is not very bright and it's a halogen. GETS HOT !!! Otherwise it cooks fine. Still trying to get used to the button locations.

This microwave died after only 11 months, only 2 adults in household, and minimal use. Contacted Best Buy only to be directed to their very expensive repair department. Not the first time purchased something from Best Buy that had issues. Done with this company.

It took a little getting used to because our previous microwave cooked a bit differently. For example, "melt" means just what it says -- it does not "soften" frozen butter. It heats very evenly.

Informative controls and clear white LED display. Worked immediately right out of the box, even though it was a floor model. Purchase at Best Buy was easy and no hassle.

GE micro wave oven speaks for itself. The best part was the guys who installed it. I bought the same microwave at HD and when the installer came they couldn’t put it in. A week later, i bought the exact same unit and it was a piece of cake for the Geek Quad.

I liked this microwave AND it was on a great sale. It has the steam clean feature and it is literally never dirty! I highly recommend this type of over the range microwave.

So far, it's a solid replacement for our prior GE microwave. It's slightly taller (which required some shaving down of the tile backsplash) and slighting deeper (but not obtrusively so) than the older model.

Microwave suddenly died on us after four years while cooking some frozen vegetables. I guess they do not make things like they used to. For the price point, I expected more.